EngageBay vs Pipedrive

Take a look at how EngageBay and Pipedrive stack up against each other across pricing, features, and support using feedback from real users like yourself. EngageBay scores 4.6 out of 5 from 216 reviews, while Pipedrive has been rated 4.2 out of 5 from 1732 reviews.
EngageBay logo

EngageBay

4.6
(216)
Pipedrive logo

Pipedrive

4.2
(1,732)
At a Glance
EngageBay logo
EngageBay
Starting at:
$0.00/month
Pipedrive logo
Pipedrive
Starting at:
$14.00/seat/month
Overview
EngageBay logo
EngageBay
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
EngageBay
View 5 images
EngageBay Screenshots
Pipedrive logo
Pipedrive
Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pipedrive - Lead Inbox
View 3 images
Pipedrive Screenshots
Pipeline view
Pipeline view of your deals in Pipedrive
Lead Inbox
Lead view in Pipedrive
Email Sync
Sync with all main email providers
Pricing
EngageBay logo
EngageBay
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
See all pricing
Pipedrive logo
Pipedrive
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Essential
$14.00
per seat/ month
Advanced
$29.00
per seat/ month
Professional
$49.00
per seat/ month
Power
$64.00
per seat/ month
Enterprise
$99.00
per seat/ month
See all pricing
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Pros and Cons
EngageBay logo
EngageBay
Pros
  • 'Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
Cons
  • Interface is not the most intuitive at times
  • Onboarding process could be improved
Pipedrive logo
Pipedrive
Pros
  • Straightforward and intuitive user interface
  • Unlimited custom fields for collecting customer information
  • Easily track deals, values, and win probabilities
  • Access custom reports to track recurring revenue
  • Examine individual sales calls, emails, and demos
Cons
  • Limited functionality for bigger businesses
  • Problems with list separation
Reviewer's Segments
EngageBay logo
EngageBay
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Pipedrive logo
Pipedrive
Small Business
67.38%
Mid Market
25.69%
Enterprise
6.93%
Deployment
EngageBay logo
EngageBay
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Pipedrive logo
Pipedrive
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
EngageBay logo
EngageBay
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Pipedrive logo
Pipedrive
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
EngageBay logo
EngageBay
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Pipedrive logo
Pipedrive
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
EngageBay logo
EngageBay
See all alternatives
Pipedrive logo
Pipedrive
See all alternatives
Company Details
EngageBay logo
EngageBay
  • By EngageBay Inc.
  • Located in Tracy, California, United States
  • Founded in 2017
Pipedrive logo
Pipedrive
  • By Pipedrive
  • Located in New York, New York
  • Founded in 2010