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Methodology
Twenty
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At a Glance
Overview
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Twenty is an open-source Customer Relationship Management (CRM) system designed to offer customizable and scalable solutions for managing customer interactions and data. It focuses on providing features such as contact management, sales tracking, and communication tools to enhance customer relati... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Starter
$9.00
per seat / month
Pros and Cons
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
- Interface is not the most intuitive at times
- Onboarding process could be improved
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Knowledge Base
- Knowledge Base
Training
- Documentation
- Documentation
Integrations
Total integrations:
15
- Airtable
- Asana
- Basecamp
- Bitbucket
- Box
- CallHippo
- ClickUp
- Confluence
- DocuSign
- Dropbox
- Evernote
- GitHub
- GitLab
- Google Calendar
- Google Tasks
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- Jira
- JustCall
- Microsoft Teams
- Microsoft To Do
- Notion
- OneDrive
- PandaDoc
- Plivo
- Postmark
- Shopify
- Slack
- Smartsheet
- Stripe
- SysTools IMAP Migration Tool
- Todoist
- Trello
- Twilio
- Wrike
- Zapier
- Zendesk
- Zoom
Total integrations:
27
- Airtable
- Asana
- Basecamp
- Bitbucket
- Box
- CallHippo
- ClickUp
- Confluence
- DocuSign
- Dropbox
- Evernote
- GitHub
- GitLab
- Google Calendar
- Google Tasks
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- Jira
- JustCall
- Microsoft Teams
- Microsoft To Do
- Notion
- OneDrive
- PandaDoc
- Plivo
- Postmark
- Shopify
- Slack
- Smartsheet
- Stripe
- SysTools IMAP Migration Tool
- Todoist
- Trello
- Twilio
- Wrike
- Zapier
- Zendesk
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By EngageBay Inc.
- Located in Tracy, California, United States
- Founded in 2017
- By Twenty Software LLC
- Located in New York, NY, USA
- Founded in 2015
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