Freshchat vs Agile CRM

Take a look at how Freshchat and Agile CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshchat scores 4.5 out of 5 from 306 reviews, while Agile CRM has been rated 4.1 out of 5 from 344 reviews.
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Freshchat Logo

Freshchat

4.5
(306)
Agile CRM Logo

Agile CRM

4.1
(344)
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At a Glance
Freshchat Logo
Freshchat
Starting at:
$15.00/month
Agile CRM Logo
Agile CRM
Starting at:
$8.99/month
Overview
Freshchat Logo
Freshchat
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshchat
View 6 images
Freshchat Screenshots
Freshchat screenshot 1
Freshchat screenshot 2
Freshchat screenshot 3
Freshchat screenshot 4
Freshchat screenshot 5
Freshchat screenshot 6
Agile CRM Logo
Agile CRM
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Agile CRM
View 5 images
Agile CRM Screenshots
Agile CRM screenshot 1
Agile CRM screenshot 2
Agile CRM screenshot 3
Agile CRM screenshot 4
Agile CRM screenshot 5
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Pricing
Freshchat Logo
Freshchat
Free trial available
Free plan available
Billing type Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Agile CRM Logo
Agile CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
See all pricing
Pros and Cons
Freshchat Logo
Freshchat
Pros

Not enough data available.

Cons

Not enough data available.

Agile CRM Logo
Agile CRM
Pros
  • Free plan for up to 10 users
  • Cloud-based environment for quick scaling
  • Multi-cloud chat windows
  • Workflow automation and easy data entry
  • Extensive customer support
Cons
  • Only available in English
  • Not suitable for on-premises deployment
Reviewer's Segments
Freshchat Logo
Freshchat
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Agile CRM Logo
Agile CRM
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Deployment
Freshchat Logo
Freshchat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Agile CRM Logo
Agile CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshchat Logo
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Agile CRM Logo
Agile CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshchat Logo
Freshchat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Agile CRM Logo
Agile CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshchat Logo
Freshchat
Total integrations: 9
  • Amazon SES
  • Calendly
  • ClickDesk
  • CloudTalk
  • FreshBooks
  • Freshdesk
  • Freshsales
  • FullContact
  • Help Scout
  • Helpdesk
  • LiveHelpNow
  • Microsoft Exchange
  • Pinecone
  • Plivo
  • Shopify
  • Smith.ai Live Website Chat
  • SupportBee
  • TeamViewer
  • Tidio
  • UserVoice
  • WooCommerce
  • Zowie
  • n8n
Agile CRM Logo
Agile CRM
Total integrations: 16
  • Amazon SES
  • Calendly
  • ClickDesk
  • CloudTalk
  • FreshBooks
  • Freshdesk
  • Freshsales
  • FullContact
  • Help Scout
  • Helpdesk
  • LiveHelpNow
  • Microsoft Exchange
  • Pinecone
  • Plivo
  • Shopify
  • Smith.ai Live Website Chat
  • SupportBee
  • TeamViewer
  • Tidio
  • UserVoice
  • WooCommerce
  • Zowie
  • n8n
Top Alternatives
Freshchat Logo
Freshchat
See all alternatives
Agile CRM Logo
Agile CRM
See all alternatives
Company Details
Freshchat Logo
Freshchat
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
Agile CRM Logo
Agile CRM
  • By Agile CRM
  • Located in Plano, Texas, United States
  • Founded in 2013