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At a Glance
Overview
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Chatfuel is a cloud-based messaging solution that helps small to large businesses improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. With Chatfuel, users can send automated responses to frequently asked questions (FAQs) and redirect ongoing chats t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Trial
$0.00
/ month
Entrepreneur
$14.99
/ month
Startup
$24.99
/ month
Small Business
$59.99
/ month
Reviewer's Segments
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Small Business
84.09%
Mid Market
13.64%
Enterprise
2.27%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
9
- Calendly
- Freshdesk
- Freshsales
- Helpdesk
- Hootsuite
- Meta for Business
- Pinecone
- Shopify
- TeamViewer
- WooCommerce
- Zowie
Total integrations:
2
- Calendly
- Freshdesk
- Freshsales
- Helpdesk
- Hootsuite
- Meta for Business
- Pinecone
- Shopify
- TeamViewer
- WooCommerce
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software and Conversational Marketing Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Chatfuel
- Located in San Francisco, California, United States
- Founded in 2015
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