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Freshdesk Contact Center vs Nextiva Comparison

Freshdesk Contact Center vs Nextiva Comparison
Freshdesk Contact Center

At a Glance

4.1

Help Desk Software

Starting at $0

Per Month

4.4

VoIP Providers

Starting at $25.95

Per Month

Overview

Freshdesk Contact Center

Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features inclu…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Nextiva

Nextiva is a top-rated business phone solution that is one of the most well-known options available today. The platform transforms the communication strategy of businesses that leverage its all-in-one service and cloud-based communication features. The solution also offers flexible pricing plans and…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

FREE

$0

Per Month

Growth

$15

Per Month

Pro

$39

Per Month

Enterprise

$69

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Essential

$25.95

Per Month

Professional

$30.95

Per Month

Enterprise

$40.95

Per Month

See Pricing Details

Free Trial Available

Pricing Available

Pros & Cons

Freshdesk Contact Center Pros

There is not sufficient information

Freshdesk Contact Center Cons

There is not sufficient information

Nextiva Pros

There is not sufficient information

Nextiva Cons

There is not sufficient information

Screenshots

Freshdesk Contact Center

Nextiva

Videos

Freshdesk Contact Center

Welcome to Freshdesk | Best Customer Service Software

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

CloudTalk

4.2

Starting at $25

Per Month

Freshdesk Contact Center

4.1

Starting at $0

Per Month

Grasshopper

4.1

Starting at $29

Per Month

Deployment

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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