Freshsales vs BigContacts
Take a look at how Freshsales and BigContacts stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while BigContacts has been rated 4.5 out of 5 from 77 reviews.
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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BigContacts is a great CRM platform that’s web-based and specifically designed for small businesses. As a full-featured CRM system, it’s a great, easy-to-use platform that doesn't require a steep learning curve from its users, regardless if you’re a small business or a larger enterprise. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Enterprise
$0.00
per seat / month
Big
$10.00
per seat / month
Bigger
$20.00
per seat / month
Biggest
$30.00
per seat / month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
75.32%
Mid Market
24.68%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
17
- 123FormBuilder Formerly 123ContactForm
- ActiveCampaign for Marketing
- Asana
- Campaign Monitor
- CloudTalk
- DocuSign
- Emma
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot Marketing Hub
- Intuit Mailchimp
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Salesforce Sales Cloud
- SharpSpring from Constant Contact
- SurveySparrow
Total integrations:
6
- 123FormBuilder Formerly 123ContactForm
- ActiveCampaign for Marketing
- Asana
- Campaign Monitor
- CloudTalk
- DocuSign
- Emma
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot Marketing Hub
- Intuit Mailchimp
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Salesforce Sales Cloud
- SharpSpring from Constant Contact
- SurveySparrow
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By BigContacts, LLC
- Located in Alpharetta, GA, United States
- Founded in 2006
