Freshsales vs BigContacts

Take a look at how Freshsales and BigContacts stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while BigContacts has been rated 4.5 out of 5 from 77 reviews.
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Freshsales logo

Freshsales

4.5
(1,104)
BigContacts logo

BigContacts

4.5
(77)
At a Glance
Freshsales logo
Freshsales
Starting at:
$15.00/month
BigContacts logo
BigContacts
Starting at:
$10.00/seat/month
Overview
Freshsales logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
BigContacts logo
BigContacts
BigContacts is a great CRM platform that’s web-based and specifically designed for small businesses. As a full-featured CRM system, it’s a great, easy-to-use platform that doesn't require a steep learning curve from its users, regardless if you’re a small business or a larger enterprise. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
BigContacts
View 5 images
BigContacts Screenshots
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Pricing
Freshsales logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
BigContacts logo
BigContacts
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Enterprise
$0.00
per seat / month
Big
$10.00
per seat / month
Bigger
$20.00
per seat / month
Biggest
$30.00
per seat / month
See all pricing
Pros and Cons
Freshsales logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
BigContacts logo
BigContacts
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Freshsales logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
BigContacts logo
BigContacts
Small Business
75.32%
Mid Market
24.68%
Enterprise
0.0%
Deployment
Freshsales logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
BigContacts logo
BigContacts
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
BigContacts logo
BigContacts
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BigContacts logo
BigContacts
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshsales logo
Freshsales
Total integrations: 12
  • 123FormBuilder Formerly 123ContactForm
  • ActiveCampaign for Marketing
  • Asana
  • Campaign Monitor
  • Constant Contact
  • DocuSign
  • Dropbox
  • Emma
  • Evernote
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Calendar
  • Google Workspace
  • HubSpot
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Mailmodo
  • Microsoft 365
  • Overloop
  • Salesforce Sales Cloud
  • SharpSpring from Constant Contact
  • Slack
  • SurveySparrow
  • Trello
  • Zapier
BigContacts logo
BigContacts
Total integrations: 16
  • 123FormBuilder Formerly 123ContactForm
  • ActiveCampaign for Marketing
  • Asana
  • Campaign Monitor
  • Constant Contact
  • DocuSign
  • Dropbox
  • Emma
  • Evernote
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Calendar
  • Google Workspace
  • HubSpot
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Mailmodo
  • Microsoft 365
  • Overloop
  • Salesforce Sales Cloud
  • SharpSpring from Constant Contact
  • Slack
  • SurveySparrow
  • Trello
  • Zapier
Top Alternatives
Freshsales logo
Freshsales
See all alternatives
BigContacts logo
BigContacts
See all alternatives
Company Details
Freshsales logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
BigContacts logo
BigContacts
  • By BigContacts, LLC
  • Located in Alpharetta, GA, United States
  • Founded in 2006