Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation features that can support lead generation efforts and internal sales processes. Close also makes it easy to communicate with and nurture leads. By providing... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Starter
$29.00
per seat / month
Basic
$69.00
per seat / month
Professional
$99.00
per seat / month
Business
$149.00
per seat / month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- Excellent support for sales team
- Free trial available for beginners
- Convenient and easy to use sales tracking
- SMS, video, calling, and other channels all in the same place
- Full context overview on every deal
- Not as well-known as some alternatives
- Fewer integrations than some competitors
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
71.03%
Mid Market
28.08%
Enterprise
0.89%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
17
- ActiveCampaign for Marketing
- Airtable
- Allegrow
- Asana
- Balto
- Bento for Business
- Better Proposals
- BuiltWith
- COZYROC
- Calendly
- ChartMogul
- Clearbit
- Cloud Elements
- CloudTalk
- Custify
- Customer.io
- DocuSign
- Drift
- Fireflies.ai
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Geckoboard
- GetAccept
- Gmail
- Gong
- Google Calendar
- Google Sheets
- HelloSign
- Help Scout
- HubSpot Marketing Hub
- Hunter
- Integrately
- Intercom
- Intuit Mailchimp
- InvoiceBerry
- Jiminny
- JustCall
- LeadFuze
- LiveAgent
- Mailmodo
- MeisterTask
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Process Street
- QuotaPath
- Reply
- Shopify
- Signable
- SurveySparrow
- Trello
- Typeform
- Unbounce
- UpLead
- Wingman
- Zapier
- Zoom
Total integrations:
47
- ActiveCampaign for Marketing
- Airtable
- Allegrow
- Asana
- Balto
- Bento for Business
- Better Proposals
- BuiltWith
- COZYROC
- Calendly
- ChartMogul
- Clearbit
- Cloud Elements
- CloudTalk
- Custify
- Customer.io
- DocuSign
- Drift
- Fireflies.ai
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Geckoboard
- GetAccept
- Gmail
- Gong
- Google Calendar
- Google Sheets
- HelloSign
- Help Scout
- HubSpot Marketing Hub
- Hunter
- Integrately
- Intercom
- Intuit Mailchimp
- InvoiceBerry
- Jiminny
- JustCall
- LeadFuze
- LiveAgent
- Mailmodo
- MeisterTask
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Process Street
- QuotaPath
- Reply
- Shopify
- Signable
- SurveySparrow
- Trello
- Typeform
- Unbounce
- UpLead
- Wingman
- Zapier
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software, Email Tracking Software, and Outbound Call Tracking Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Elastic Inc.
- Located in San Francisco, CA, United States
- Founded in 2013
