Freshsales vs Close

Take a look at how Freshsales and Close stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while Close has been rated 4.7 out of 5 from 901 reviews.
Freshsales logo

Freshsales

4.5
(1,104)
Close logo

Close

4.7
(901)
At a Glance
Freshsales logo
Freshsales
Starting at:
$0.00/month
Close logo
Close
Starting at:
$29.00/seat/month
Overview
Freshsales logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Close logo
Close
Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation features that can support lead generation efforts and internal sales processes. Close also makes it easy to communicate with and nurture leads. By providing... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Close
View 7 images
Close Screenshots
Pricing
Freshsales logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Close logo
Close
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Starter
$29.00
per seat/ month
Basic
$69.00
per seat/ month
Professional
$99.00
per seat/ month
Business
$149.00
per seat/ month
See all pricing
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Pros and Cons
Freshsales logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Close logo
Close
Pros
  • Excellent support for sales team
  • Free trial available for beginners
  • Convenient and easy to use sales tracking
  • SMS, video, calling, and other channels all in the same place
  • Full context overview on every deal
Cons
  • Not as well-known as some alternatives
  • Fewer integrations than some competitors
Reviewer's Segments
Freshsales logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Close logo
Close
Small Business
71.03%
Mid Market
28.08%
Enterprise
0.89%
Deployment
Freshsales logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Close logo
Close
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Close logo
Close
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Close logo
Close
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Freshsales logo
Freshsales
See all alternatives
Close logo
Close
See all alternatives
Company Details
Freshsales logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
Close logo
Close
  • By Elastic Inc.
  • Located in San Francisco, CA, United States
  • Founded in 2013