Freshsales vs Omnisend Comparison
At a Glance
Website Monitoring Software
Email Marketing Software
Overview
Freshsales
Freshsales’ intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud-ca… Learn more
Enterprise
Mid Market
Small Business
Omnisend
Omnisend is a comprehensive email marketing platform that offers a wide range of features to help you grow your eCommerce brand. The platform is popular for its personalization features, tailored automation flows, and comprehensive tracking and reporting. The platform offers great value for money es… Learn more
Enterprise
Mid Market
Small Business
Pricing
Free
$0
Per Month
Growth
$15
Per Month
Pro
$39
Per Month
Enterprise
$69
Per Month
Free Plan Available
Pricing Available
Free plan
$0
Per Month
Standard plan
$16
Per Month
Pro plan
$59
Per Month
Free Plan Available
Pricing Available
Pros & Cons
Freshsales Pros
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- GDPR compliant and highly secure environment
- Excellent customer support
- Mobile app access for mobile workers
Freshsales Cons
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Omnisend Pros
- Impressive ‘product picker’ feature
- Lots of automation features
- Effortless signup and streamlined UI
- Supports native integrations with top ecommerce platforms
- Great customer service
Omnisend Cons
- Email design options are limited
- Manual input of data every time users launch a social media campaign
Screenshots
Freshsales
Omnisend
Videos
Freshsales
Omnisend
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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