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Methodology
Freshsales
4.5
( 1,104 )
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5.0
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Omnisend is a comprehensive email marketing platform that offers a wide range of features to help you grow your eCommerce brand. The platform is popular for its personalization features, tailored automation flows, and comprehensive tracking and reporting. The platform offers great value for money... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free plan
$0.00
/ month
Standard plan
$16.00
/ month
Pro plan
$59.00
/ month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- Impressive ‘product picker’ feature
- Lots of automation features
- Effortless signup and streamlined UI
- Supports native integrations with top ecommerce platforms
- Great customer service
- Email design options are limited
- Manual input of data every time users launch a social media campaign
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
91.96%
Mid Market
7.21%
Enterprise
0.83%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
22
- Appy Pie
- Asana
- Bold
- Calendar
- CloudTalk
- DocuSign
- Easyship
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Helpdesk
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- LiveChat
- Lyne.ai
- Mailmodo
- Meta for Business
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- PayHip
- Pinecone
- Reply
- ShipStation
- Shopify
- Smith.ai Live Website Chat
- SurveySparrow
- Tidio
- Wix
- Wix Ecommerce
- Zapier
Total integrations:
14
- Appy Pie
- Asana
- Bold
- Calendar
- CloudTalk
- DocuSign
- Easyship
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Helpdesk
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- LiveChat
- Lyne.ai
- Mailmodo
- Meta for Business
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- PayHip
- Pinecone
- Reply
- ShipStation
- Shopify
- Smith.ai Live Website Chat
- SurveySparrow
- Tidio
- Wix
- Wix Ecommerce
- Zapier
Top Alternatives
Categories
No common categories found.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Omnisend
- Located in London, United Kingdom
- Founded in 2014
