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Sitecore Experience Manager
No reviews yet
At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Sitecore Experience Platform is a cloud-based content management system for businesses to maintain customer relationships through content personalization across several channels. The software allows users to manage customer engagement data and facilitates content sharing. Access AI auto-personali... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
No pricing information available
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
17
- Adobe Target
- Akamai
- Amazon Web Services
- AppDynamics
- Asana
- Brightcove
- Buffer
- Campaign Monitor
- CloudTalk
- Cloudflare
- Confluence
- Datadog
- DocuSign
- Drift
- Dropbox
- Fastly
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Hootsuite
- HubSpot
- HubSpot Marketing Hub
- Instapage
- Intercom
- Intuit Mailchimp
- Jira
- Mailmodo
- Marketo
- Microsoft 365
- Microsoft Azure
- Mixpanel
- MongoDB
- New Relic
- Olark
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Qualtrics
- Reply
- Sendible
- SharePoint
- SnapEngage
- Sprout Social
- Stripe
- SurveyMonkey
- SurveySparrow
- Talkwalker
- Trello
- Twilio
- Unbounce
- VWO
- Wistia
- Zendesk Chat
Total integrations:
40
- Adobe Target
- Akamai
- Amazon Web Services
- AppDynamics
- Asana
- Brightcove
- Buffer
- Campaign Monitor
- CloudTalk
- Cloudflare
- Confluence
- Datadog
- DocuSign
- Drift
- Dropbox
- Fastly
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Hootsuite
- HubSpot
- HubSpot Marketing Hub
- Instapage
- Intercom
- Intuit Mailchimp
- Jira
- Mailmodo
- Marketo
- Microsoft 365
- Microsoft Azure
- Mixpanel
- MongoDB
- New Relic
- Olark
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Qualtrics
- Reply
- Sendible
- SharePoint
- SnapEngage
- Sprout Social
- Stripe
- SurveyMonkey
- SurveySparrow
- Talkwalker
- Trello
- Twilio
- Unbounce
- VWO
- Wistia
- Zendesk Chat
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Sitecore
- Located in San Francisco, California, United States
- Founded in 2001
