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Gist vs Zendesk Support Suite Comparison

Gist vs Zendesk Support Suite Comparison

Zendesk Support Suite

At a Glance

4.6

Live Chat Software

Starting at $29.00

Per Month

4.3

Help Desk Software

Starting at $49

Per Month

Overview

Gist

Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the communication gap between them and their audience. The platform offers an email builder that lets users create and broadcast automated emails, upsell and cross-sell emails, consolidate multiple commu…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Zendesk Support Suite

Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Professional

$29.00

Per Month

Premium

$99.00

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Suite Team

$49

Per Month

Suite Growth

79

Per Month

Suite Professional

$99

Per Month

Suite Enterprise

$150

Per Month

Free Trial Available

Pricing Available

Pros & Cons

Gist Pros

  • Free plan is quite comprehensive
  • Supports advanced cross-channel messaging
  • Offers buildable forms and popups

Gist Cons

  • Clunky chat history functionality
  • Limited integrations

Zendesk Support Suite Pros

There is not sufficient information

Zendesk Support Suite Cons

There is not sufficient information

Screenshots

Gist

Zendesk Support Suite

Videos

Gist

No videos provided

Zendesk Support Suite

How to: Using webhooks at Zendesk

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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