Gorgias vs Agile CRM

Take a look at how Gorgias and Agile CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Gorgias scores 4.6 out of 5 from 504 reviews, while Agile CRM has been rated 4.1 out of 5 from 344 reviews.
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Gorgias Logo

Gorgias

4.6
(504)
Agile CRM Logo

Agile CRM

4.1
(344)
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At a Glance
Gorgias Logo
Gorgias
Starting at:
$10.00/month
Agile CRM Logo
Agile CRM
Starting at:
$8.99/month
Overview
Gorgias Logo
Gorgias
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gorgias
View 5 images
Gorgias Screenshots
Gorgias screenshot 1
Gorgias screenshot 2
Gorgias screenshot 3
Gorgias screenshot 4
Gorgias screenshot 5
Agile CRM Logo
Agile CRM
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Agile CRM
View 5 images
Agile CRM Screenshots
Agile CRM screenshot 1
Agile CRM screenshot 2
Agile CRM screenshot 3
Agile CRM screenshot 4
Agile CRM screenshot 5
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Pricing
Gorgias Logo
Gorgias
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
See all pricing
Agile CRM Logo
Agile CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
See all pricing
Pros and Cons
Gorgias Logo
Gorgias
Pros

Not enough data available.

Cons

Not enough data available.

Agile CRM Logo
Agile CRM
Pros
  • Free plan for up to 10 users
  • Cloud-based environment for quick scaling
  • Multi-cloud chat windows
  • Workflow automation and easy data entry
  • Extensive customer support
Cons
  • Only available in English
  • Not suitable for on-premises deployment
Reviewer's Segments
Gorgias Logo
Gorgias
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Agile CRM Logo
Agile CRM
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Deployment
Gorgias Logo
Gorgias
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Agile CRM Logo
Agile CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Gorgias Logo
Gorgias
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Agile CRM Logo
Agile CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Gorgias Logo
Gorgias
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Agile CRM Logo
Agile CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Gorgias Logo
Gorgias
Total integrations: 18
  • Adobe Commerce (Magento Commerce)
  • Amazon SES
  • Attentive
  • BigCommerce Enterprise
  • Bold
  • ClickDesk
  • CloudTalk
  • FreshBooks
  • FullContact
  • Gmail
  • Help Scout
  • Helpdesk
  • Klaviyo
  • LiveHelpNow
  • Meta for Business
  • Microsoft Exchange
  • PartnerStack
  • Pinecone
  • Plivo
  • Postscript
  • Remarkety
  • Shogun Frontend
  • Shopify
  • Smith.ai Live Website Chat
  • SupportBee
  • Tidio
  • Trustpilot
  • UserVoice
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zowie
  • n8n
Agile CRM Logo
Agile CRM
Total integrations: 16
  • Adobe Commerce (Magento Commerce)
  • Amazon SES
  • Attentive
  • BigCommerce Enterprise
  • Bold
  • ClickDesk
  • CloudTalk
  • FreshBooks
  • FullContact
  • Gmail
  • Help Scout
  • Helpdesk
  • Klaviyo
  • LiveHelpNow
  • Meta for Business
  • Microsoft Exchange
  • PartnerStack
  • Pinecone
  • Plivo
  • Postscript
  • Remarkety
  • Shogun Frontend
  • Shopify
  • Smith.ai Live Website Chat
  • SupportBee
  • Tidio
  • Trustpilot
  • UserVoice
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zowie
  • n8n
Top Alternatives
Gorgias Logo
Gorgias
See all alternatives
Agile CRM Logo
Agile CRM
See all alternatives
Company Details
Gorgias Logo
Gorgias
  • By Gorgias Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015
Agile CRM Logo
Agile CRM
  • By Agile CRM
  • Located in Plano, Texas, United States
  • Founded in 2013