Gorgias vs Smith.ai Live Website Chat
Take a look at how
Gorgias
and
Smith.ai Live Website Chat
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Gorgias
scores
4.6
out of 5 from
504
reviews, while
Smith.ai Live Website Chat
has been rated
4.8
out of 5 from
21
reviews.
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Methodology
Smith.ai Live Website Chat
4.8
( 21 )
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At a Glance
Overview
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Reviewer's Segments
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
21
- AWeber
- Adobe Commerce (Magento Commerce)
- Agile CRM
- Attentive
- BigCommerce
- BigCommerce Enterprise
- Bitrix24
- Bold
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Calendar
- Google Sheets
- Grasshopper
- Helpdesk
- HubSpot
- Intercom
- Keap
- Kit
- Klaviyo
- KrispCall
- Lawmatics
- Mailshake
- Meta for Business
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- PartnerStack
- PayPal Payments Pro
- Pipedrive
- Postscript
- PracticePanther
- Redtail CRM
- Reisift
- Remarkety
- ShipBob
- Shogun Frontend
- Shopify
- Slack
- Stamped
- Streak
- Thryv
- Trello
- Trustpilot
- Wave
- Wise Agent
- Wix Ecommerce
- Yotpo
- Zapier
- Zendesk
- Zoho CRM
- Zowie
- iContact
Total integrations:
42
- AWeber
- Adobe Commerce (Magento Commerce)
- Agile CRM
- Attentive
- BigCommerce
- BigCommerce Enterprise
- Bitrix24
- Bold
- Capsule CRM
- Clio
- Constant Contact
- Copper
- Drip
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Calendar
- Google Sheets
- Grasshopper
- Helpdesk
- HubSpot
- Intercom
- Keap
- Kit
- Klaviyo
- KrispCall
- Lawmatics
- Mailshake
- Meta for Business
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- PartnerStack
- PayPal Payments Pro
- Pipedrive
- Postscript
- PracticePanther
- Redtail CRM
- Reisift
- Remarkety
- ShipBob
- Shogun Frontend
- Shopify
- Slack
- Stamped
- Streak
- Thryv
- Trello
- Trustpilot
- Wave
- Wise Agent
- Wix Ecommerce
- Yotpo
- Zapier
- Zendesk
- Zoho CRM
- Zowie
- iContact
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Gorgias Inc.
- Located in San Francisco, California, United States
- Founded in 2015
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
