GoSite vs Helpshift

Take a look at how GoSite and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. GoSite scores 4.1 out of 5 from 25 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
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GoSite Logo

GoSite

4.1

( 25 )

Helpshift Logo

Helpshift

4.3

( 379 )

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At a Glance
GoSite Logo
GoSite
Starting at:
$19.00/month
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Overview
GoSite Logo
GoSite
The powerful all-in-one platform that makes it easier for customers to find, book, and pay for your services online—instantly. No technical experience necessary. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
GoSite
View 5 images
GoSite Screenshots
GoSite screenshot 1
GoSite screenshot 2
GoSite screenshot 3
GoSite screenshot 4
GoSite screenshot 5
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
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Pricing
GoSite Logo
GoSite
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$19.00
/ month
Pro
$79.00
/ month
Ultimate
$199.00
/ month
See all pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Reviewer's Segments
GoSite Logo
GoSite
Small Business
48.0%
Mid Market
52.0%
Enterprise
0.0%
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
GoSite Logo
GoSite
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
GoSite Logo
GoSite
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Helpshift Logo
Helpshift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
GoSite Logo
GoSite
  • Documentation
Helpshift Logo
Helpshift
  • Documentation
Integrations
GoSite Logo
GoSite
Total integrations: 8
  • AppsFlyer
  • Asana
  • Desk.com
  • Dropbox Business
  • Facebook
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google My Business
  • Google Workspace
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Stripe
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Yext
  • Zapier
  • Zendesk
Helpshift Logo
Helpshift
Total integrations: 28
  • AppsFlyer
  • Asana
  • Desk.com
  • Dropbox Business
  • Facebook
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google My Business
  • Google Workspace
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • Stripe
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Yext
  • Zapier
  • Zendesk
Top Alternatives
GoSite Logo
GoSite
See all alternatives
Helpshift Logo
Helpshift
See all alternatives
Company Details
GoSite Logo
GoSite
  • By GoSite
  • Located in San Diego, California, United States
  • Founded in 2013
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012