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Methodology
Help Scout
4.4
( 401 )
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At a Glance
Overview
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages, and messaging applications. The platform makes use of an easy-to-use visual builder with a simple drag-and-drop interfa... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$65.00
/ month
Team
$169.00
/ month
Business
$499.00
/ month
Enterprise
Contact Us
Reviewer's Segments
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Small Business
50.0%
Mid Market
30.0%
Enterprise
20.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
13
- Agile CRM
- Close
- CloudTalk
- Freshdesk
- Gmail
- Google Workspace
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- Kinsta
- Landbot
- Microsoft Teams
- OnePageCRM
- PartnerStack
- Provide Support Live Chat
- Slack
- SurveyMonkey
- Testimonial
- Trello
- Twilio
- Zapier
- Zendesk
- Zowie
Total integrations:
11
- Agile CRM
- Close
- CloudTalk
- Freshdesk
- Gmail
- Google Workspace
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- Kinsta
- Landbot
- Microsoft Teams
- OnePageCRM
- PartnerStack
- Provide Support Live Chat
- Slack
- SurveyMonkey
- Testimonial
- Trello
- Twilio
- Zapier
- Zendesk
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
- By LiveChat Software S.A.
- Located in Wroclaw, Lower Silesian District, Poland
- Founded in 2002
