Help Scout vs ChatBot

Take a look at how Help Scout and ChatBot stack up against each other across pricing, features, and support using feedback from real users like yourself. Help Scout scores 4.4 out of 5 from 401 reviews, while ChatBot has been rated 4.4 out of 5 from 20 reviews.
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Help Scout Logo

Help Scout

4.4
(401)
ChatBot Logo

ChatBot

10% off first payment + 30 day trial
4.4
(20)
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At a Glance
Help Scout Logo
Help Scout
Starting at:
$25.00/month
ChatBot Logo
ChatBot
Starting at:
$65.00/month
Overview
Help Scout Logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Help Scout screenshot 1
Help Scout screenshot 2
Help Scout screenshot 3
Help Scout screenshot 4
Help Scout screenshot 5
ChatBot Logo
ChatBot
ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages, and messaging applications. The platform makes use of an easy-to-use visual builder with a simple drag-and-drop interfa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ChatBot
View 5 images
ChatBot Screenshots
ChatBot screenshot 1
ChatBot screenshot 2
ChatBot screenshot 3
ChatBot screenshot 4
ChatBot Homepage
ChatBot Homepage
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Pricing
Help Scout Logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
ChatBot Logo
ChatBot
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$65.00
/ month
Team
$169.00
/ month
Business
$499.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Help Scout Logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
ChatBot Logo
ChatBot
Small Business
50.0%
Mid Market
30.0%
Enterprise
20.0%
Deployment
Help Scout Logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
ChatBot Logo
ChatBot
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Help Scout Logo
Help Scout
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ChatBot Logo
ChatBot
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Help Scout Logo
Help Scout
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ChatBot Logo
ChatBot
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Help Scout Logo
Help Scout
Total integrations: 13
  • Agile CRM
  • Close
  • CloudTalk
  • Freshdesk
  • Gmail
  • Google Workspace
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Kinsta
  • Landbot
  • Microsoft Teams
  • OnePageCRM
  • PartnerStack
  • Provide Support Live Chat
  • Slack
  • SurveyMonkey
  • Testimonial
  • Trello
  • Twilio
  • Zapier
  • Zendesk
  • Zowie
ChatBot Logo
ChatBot
Total integrations: 11
  • Agile CRM
  • Close
  • CloudTalk
  • Freshdesk
  • Gmail
  • Google Workspace
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Kinsta
  • Landbot
  • Microsoft Teams
  • OnePageCRM
  • PartnerStack
  • Provide Support Live Chat
  • Slack
  • SurveyMonkey
  • Testimonial
  • Trello
  • Twilio
  • Zapier
  • Zendesk
  • Zowie
Top Alternatives
Help Scout Logo
Help Scout
See all alternatives
ChatBot Logo
ChatBot
See all alternatives
Company Details
Help Scout Logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011
ChatBot Logo
ChatBot
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002