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Methodology
Help Scout
4.4
( 401 )
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At a Glance
Overview
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Nextiva is a top-rated business phone solution that is one of the most well-known options available today. The platform transforms the communication strategy of businesses that leverage its all-in-one service and cloud-based communication features. The solution also offers flexible pricing plans ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Essential
$25.95
/ month
Professional
$30.95
/ month
Enterprise
$40.95
/ month
Reviewer's Segments
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Small Business
77.94%
Mid Market
20.94%
Enterprise
1.12%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
16
- Act!
- Agile CRM
- Bullhorn ATS & CRM
- Close
- CloudTalk
- Gmail
- Google Workspace
- HubSpot CRM
- Intuit Mailchimp
- Kinsta
- KrispCall
- Microsoft Teams
- OnePageCRM
- PartnerStack
- Pinecone
- Provide Support Live Chat
- Rippling
- Smith.ai Live Website Chat
- Stamped
- SurveyMonkey
- Testimonial
- Zoho CRM
- Zonka Feedback
- Zowie
Total integrations:
8
- Act!
- Agile CRM
- Bullhorn ATS & CRM
- Close
- CloudTalk
- Gmail
- Google Workspace
- HubSpot CRM
- Intuit Mailchimp
- Kinsta
- KrispCall
- Microsoft Teams
- OnePageCRM
- PartnerStack
- Pinecone
- Provide Support Live Chat
- Rippling
- Smith.ai Live Website Chat
- Stamped
- SurveyMonkey
- Testimonial
- Zoho CRM
- Zonka Feedback
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
- By Nextiva, Inc.
- Located in Scottsdale, Arizona, United States
- Founded in 2008
