HelpCrunch vs Chatter

Take a look at how HelpCrunch and Chatter stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while Chatter has been rated 4.1 out of 5 from 942 reviews.
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HelpCrunch logo

HelpCrunch

4.7
(204)
Chatter logo

Chatter

4.1
(942)
At a Glance
HelpCrunch logo
HelpCrunch
Starting at:
$15.00/month
Chatter logo
Chatter
Starting at:
$0.00/month
Overview
HelpCrunch logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
Chatter logo
Chatter
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chatter
View 5 images
Chatter Screenshots
Pricing
HelpCrunch logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Chatter logo
Chatter
Free trial available
Free plan available
Billing type Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
See all pricing
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Reviewer's Segments
HelpCrunch logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Chatter logo
Chatter
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Deployment
HelpCrunch logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Chatter logo
Chatter
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HelpCrunch logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Chatter logo
Chatter
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
HelpCrunch logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chatter logo
Chatter
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
HelpCrunch logo
HelpCrunch
See all alternatives
Chatter logo
Chatter
See all alternatives
Company Details
HelpCrunch logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016
Chatter logo
Chatter
  • By Salesforce
  • Located in San Francisco, California
  • Founded in 1999