HelpCrunch vs LiveChat

Take a look at how HelpCrunch and LiveChat stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while LiveChat has been rated 4.5 out of 5 from 747 reviews.
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HelpCrunch logo

HelpCrunch

4.7
(204)
LiveChat logo

LiveChat

4.5
(747)
At a Glance
HelpCrunch logo
HelpCrunch
Starting at:
$15.00/month
LiveChat logo
LiveChat
Starting at:
$24.00/month
Overview
HelpCrunch logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
LiveChat logo
LiveChat
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveChat
View 6 images
LiveChat Screenshots
Pricing
HelpCrunch logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
LiveChat logo
LiveChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
See all pricing
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Reviewer's Segments
HelpCrunch logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
LiveChat logo
LiveChat
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
HelpCrunch logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
LiveChat logo
LiveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HelpCrunch logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
LiveChat logo
LiveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
HelpCrunch logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LiveChat logo
LiveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
HelpCrunch logo
HelpCrunch
See all alternatives
LiveChat logo
LiveChat
See all alternatives
Company Details
HelpCrunch logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016
LiveChat logo
LiveChat
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002