HelpCrunch vs Supportbench
Take a look at how HelpCrunch and Supportbench stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while Supportbench has been rated 4.9 out of 5 from 80 reviews.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
Start selling digital products with Crevio
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
Learn more about Crevio
At a Glance
Overview
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
SupportBench is a customer support and service management platform that provides businesses with tools for managing customer interactions, tickets, and service level agreements (SLAs). It offers features such as multi-channel support, reporting, and analytics to help companies deliver personalize... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
No pricing information available
Reviewer's Segments
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Small Business
65.0%
Mid Market
26.25%
Enterprise
8.75%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
14
- Adobe Commerce (Magento Commerce)
- Asana
- BigCommerce
- Drupal
- Freshdesk
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- HubSpot
- Intercom
- Jira
- Joomla
- Microsoft Teams
- Pipedrive
- PrestaShop
- Salesforce Sales Cloud
- Shopify
- Slack
- Squarespace
- Stripe
- Trello
- Twilio
- Wix
- Zapier
- Zendesk
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Asana
- BigCommerce
- Drupal
- Freshdesk
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- HubSpot
- Intercom
- Jira
- Joomla
- Microsoft Teams
- Pipedrive
- PrestaShop
- Salesforce Sales Cloud
- Shopify
- Slack
- Squarespace
- Stripe
- Trello
- Twilio
- Wix
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By HelpCrunch
- Located in San Francisco, CA, USA
- Founded in 2016
- By Supportbench Services Inc.
- Located in Vancouver, BC, Canada
- Founded in 2015
Add similar products
Our Picks
Popular Comparisons
