HelpCrunch vs Twilio SendGrid Email API
Take a look at how HelpCrunch and Twilio SendGrid Email API stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while Twilio SendGrid Email API has been rated 4.1 out of 5 from 348 reviews.
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At a Glance
Overview
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Twilio SendGrid is a trusted email delivery platform that lets users create and send emails. The platform ensures emails are engaging and easy to create with tools like drag-and-drop builders. It also features a lot of automation tools and comprehensive analytics all to help improve open rates, e... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
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No pricing information available
Reviewer's Segments
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Small Business
68.97%
Mid Market
25.57%
Enterprise
5.46%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
14
- Adobe Commerce (Magento Commerce)
- Apollo.io
- BigCommerce
- ClassDojo
- Drupal
- Folderly
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Forms
- HouseCall Pro
- HubSpot CRM
- HubSpot Marketing Hub
- Joomla
- Jotform
- Kartra
- Pipedrive
- PrestaShop
- Rippling
- Shopify
- Slack
- Squarespace
- Wix
- Zapier
- Zendesk
Total integrations:
12
- Adobe Commerce (Magento Commerce)
- Apollo.io
- BigCommerce
- ClassDojo
- Drupal
- Folderly
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Forms
- HouseCall Pro
- HubSpot CRM
- HubSpot Marketing Hub
- Joomla
- Jotform
- Kartra
- Pipedrive
- PrestaShop
- Rippling
- Shopify
- Slack
- Squarespace
- Wix
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: Transactional Email Software.
Company Details
- By HelpCrunch
- Located in San Francisco, CA, USA
- Founded in 2016
- By Twilio Inc.
- Located in San Francisco, California, United States
- Founded in 2008
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