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Helpshift vs HelpCrunch Comparison

Helpshift vs HelpCrunch Comparison

Helpshift
HelpCrunch

At a Glance

4.3

Live Chat Software

Starting at $0

Per Month

4.7

Live Chat Software

Starting at $15

Per Month

Overview

Helpshift

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for improvi…  Learn more

Target Market

Enterprise

Mid Market

Small Business

HelpCrunch

HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great autom…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Feedback +Plan

$0

Per Month

Starter Plan

$150

Per Month

Free Plan Available

Free Trial Available

Pricing Available

Basic

$15

Per Month

Pro

$25

Per Month

Free Trial Available

Pricing Available

Pros & Cons

Helpshift Pros

There is not sufficient information

Helpshift Cons

There is not sufficient information

HelpCrunch Pros

There is not sufficient information

HelpCrunch Cons

There is not sufficient information

Screenshots

Helpshift

HelpCrunch

Videos

Helpshift

How Automation Creates Proactive Support Featuring Helpshift Kolibri Games AppFollow Webinar

HelpCrunch

Learn How Live Chat Works For Users, Support Agents, and Businesses

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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