Helpshift vs SendPulse

Take a look at how Helpshift and SendPulse stack up against each other across pricing, features, and support using feedback from real users like yourself. Helpshift scores 4.3 out of 5 from 379 reviews, while SendPulse has been rated 4.6 out of 5 from 478 reviews.
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Helpshift Logo

Helpshift

4.3
(379)
SendPulse Logo

SendPulse

$5000 credits per year for startups
4.6
(478)
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At a Glance
Helpshift Logo
Helpshift
Starting at:
$150.00/month
SendPulse Logo
SendPulse
Starting at:
$7.00/month
Overview
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
SendPulse Logo
SendPulse
Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
SendPulse
View 4 images
SendPulse Screenshots
SendPulse screenshot 1
SendPulse screenshot 2
SendPulse screenshot 3
SendPulse screenshot 4
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Pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
SendPulse Logo
SendPulse
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Standard
$7.00
/ month
Pro
$8.00
/ month
Enterprise
$11.00
/ month
See all pricing
Pros and Cons
Helpshift Logo
Helpshift
Pros

Not enough data available.

Cons

Not enough data available.

SendPulse Logo
SendPulse
Pros
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
Cons
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
Reviewer's Segments
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
SendPulse Logo
SendPulse
Small Business
88.91%
Mid Market
9.21%
Enterprise
1.88%
Deployment
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
SendPulse Logo
SendPulse
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Helpshift Logo
Helpshift
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SendPulse Logo
SendPulse
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Helpshift Logo
Helpshift
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SendPulse Logo
SendPulse
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Helpshift Logo
Helpshift
Total integrations: 28
  • AppsFlyer
  • Asana
  • Automate.io
  • Desk.com
  • Dropbox Business
  • Folderly
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • HubSpot
  • HubSpot CRM
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Involve.Me
  • Kommo
  • Kontent.ai
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • MySQL
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Typeform
  • WooCommerce
  • Zapier
  • Zendesk
SendPulse Logo
SendPulse
Total integrations: 11
  • AppsFlyer
  • Asana
  • Automate.io
  • Desk.com
  • Dropbox Business
  • Folderly
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • HubSpot
  • HubSpot CRM
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Involve.Me
  • Kommo
  • Kontent.ai
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • MySQL
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Typeform
  • WooCommerce
  • Zapier
  • Zendesk
Top Alternatives
Helpshift Logo
Helpshift
See all alternatives
SendPulse Logo
SendPulse
See all alternatives
Company Details
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012
SendPulse Logo
SendPulse
  • By SendPulse
  • Located in Wilmington, Delaware, United States
  • Founded in 2015