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Methodology
SnapEngage
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At a Glance
Overview
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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SnapEngage is a company built on the founder’s passion for connecting people and working towards successful outcomes and customer engagement. Their goal is to empower companies with the tools that will facilitate better human connection and communication through features that support improved int... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
No pricing information available
Reviewer's Segments
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
28
- AppsFlyer
- Asana
- Bitrix24
- Click2Magic
- ClickDesk
- Desk.com
- Dropbox Business
- Freshdesk
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Groove
- Highrise
- HubSpot
- Intercom
- Intuit Mailchimp
- LivePerson
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Nimble
- Olark
- Pinecone
- Pipedrive
- Playvox
- Segment
- SendBird
- Shopify
- Sitecore Experience Manager
- Slack
- SurveyMonkey
- Teamwork
- Trello
- Twilio
- UserVoice
- Zapier
- Zendesk
Total integrations:
14
- AppsFlyer
- Asana
- Bitrix24
- Click2Magic
- ClickDesk
- Desk.com
- Dropbox Business
- Freshdesk
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Groove
- Highrise
- HubSpot
- Intercom
- Intuit Mailchimp
- LivePerson
- Meta for Business
- Microsoft Teams
- Mixpanel
- MoEngage
- Nimble
- Olark
- Pinecone
- Pipedrive
- Playvox
- Segment
- SendBird
- Shopify
- Sitecore Experience Manager
- Slack
- SurveyMonkey
- Teamwork
- Trello
- Twilio
- UserVoice
- Zapier
- Zendesk
Top Alternatives
Categories
No common categories found.
Company Details
- By Helpshift, Inc.
- Located in San Francisco, CA, USA
- Founded in 2012
- By SnapEngage
- Located in Boulder, Colorado, United States
- Founded in 2008
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