HubSpot Service Hub vs Podium

Take a look at how HubSpot Service Hub and Podium stack up against each other across pricing, features, and support using feedback from real users like yourself. HubSpot Service Hub scores 4.4 out of 5 from 2172 reviews, while Podium has been rated 4.6 out of 5 from 1534 reviews.
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HubSpot Service Hub Help Desk Software logo

HubSpot Service Hub

4.4
Podium Online Reputation Management Software logo

Podium

4.6
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At a Glance
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
Starting at:
$50.00/month
Podium Online Reputation Management Software logo
Podium
Starting at:
$289.00/month
Overview
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HubSpot Service Hub
View 5 images
HubSpot Service Hub Screenshots
HubSpot Service Hub screenshot 1
HubSpot Service Hub screenshot 2
HubSpot Service Hub screenshot 3
HubSpot Service Hub screenshot 4
HubSpot Service Hub screenshot 5
Podium Online Reputation Management Software logo
Podium
Podium is an all-in-one marketing and communication tool specifically built for local businesses that want to grow their business, connect with modern customers, and simplify operations. Podium's all-in-one inbox consolidates reputation management, website chat, marketing campaigns, and mobile pa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Podium
View 5 images
Podium Screenshots
Podium screenshot 1
Podium screenshot 2
Podium screenshot 3
Podium screenshot 4
Podium screenshot 5
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Pricing
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
See all pricing
Podium Online Reputation Management Software logo
Podium
Free trial available
Free plan available
Billing type Recurring Subscription
Essentials
$289.00
/ month
Standard
$449.00
/ month
Professional
$649.00
/ month
See all pricing
Pros and Cons
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
Pros
  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.
Cons
  • There’s a steep learning curve.
  • The complex pricing tiers are challenging to navigate.
Podium Online Reputation Management Software logo
Podium
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Podium Online Reputation Management Software logo
Podium
Small Business
58.6%
Mid Market
36.83%
Enterprise
4.56%
Deployment
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Podium Online Reputation Management Software logo
Podium
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Podium Online Reputation Management Software logo
Podium
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
  • Documentation
Podium Online Reputation Management Software logo
Podium
  • Documentation
Integrations
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
Total integrations: 10
  • AccuLynx
  • Airtable
  • Birdeye
  • Canva
  • Clio
  • Facebook
  • Gmail
  • Google Sheets
  • Helpdesk
  • HouseCall Pro
  • HubSpot
  • HubSpot Email Hosting
  • Instagram
  • Intuit Mailchimp
  • Jotform
  • MINDBODY
  • Pipedrive
  • ServiceTitan
  • Shopify
  • Slack
  • Stripe
  • Trello
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
Podium Online Reputation Management Software logo
Podium
Total integrations: 19
  • AccuLynx
  • Airtable
  • Birdeye
  • Canva
  • Clio
  • Facebook
  • Gmail
  • Google Sheets
  • Helpdesk
  • HouseCall Pro
  • HubSpot
  • HubSpot Email Hosting
  • Instagram
  • Intuit Mailchimp
  • Jotform
  • MINDBODY
  • Pipedrive
  • ServiceTitan
  • Shopify
  • Slack
  • Stripe
  • Trello
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
See all alternatives
Podium Online Reputation Management Software logo
Podium
See all alternatives
Company Details
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
  • By HubSpot
  • Located in Cambridge, MA
  • Founded in 2006
Podium Online Reputation Management Software logo
Podium
  • By Podium Corporation, Inc.
  • Located in Lehi, Utah, United States
  • Founded in 2014