HubSpot Service Hub vs Zowie
Take a look at how
HubSpot Service Hub
and
Zowie
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
HubSpot Service Hub
scores
4.4
out of 5 from
2172
reviews, while
Zowie
has been rated
4.7
out of 5 from
62
reviews.
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Methodology
HubSpot Service Hub
4.4
( 2,172 )
Start selling digital products with Crevio
5.0
(1)
Free plan available
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At a Glance
Overview
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Zowie is an AI-driven customer service automation platform. It's designed to integrate with various messaging channels and CRMs, enabling businesses to automate responses to frequently asked customer queries. The platform uses machine learning to continually improve its responses and adapt to new... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 1 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
No pricing information available
Pros and Cons
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Small Business
45.16%
Mid Market
45.16%
Enterprise
9.68%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
10
- Airtable
- Canva
- Freshchat
- Gmail
- Google Sheets
- Gorgias
- Help Scout
- Helpdesk
- HubSpot Email Hosting
- Intercom
- Intuit Mailchimp
- LiveChat
- Shopify
- Trello
- WhatsApp Business
- Zapier
- Zendesk Chat
Total integrations:
8
- Airtable
- Canva
- Freshchat
- Gmail
- Google Sheets
- Gorgias
- Help Scout
- Helpdesk
- HubSpot Email Hosting
- Intercom
- Intuit Mailchimp
- LiveChat
- Shopify
- Trello
- WhatsApp Business
- Zapier
- Zendesk Chat
Top Alternatives
Categories
Common categories include: Help Desk Software, Live Chat Software, Digital Customer Service Platforms, Customer Self-Service Software, Conversational Support Software, and Shared Inbox Software.
Company Details
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
- By Zowie AI Inc.
- Located in New York, NY, United States
- Founded in 2017
