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Intercom vs HubSpot Service Hub Comparison

Intercom vs HubSpot Service Hub Comparison
Intercom
HubSpot Service Hub

At a Glance

4.4

Live Chat Software

Starting at $74

Per Month

4.4

Help Desk Software

Starting at $50

Per Month

Overview

Intercom

Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools that…  Learn more

Target Market

Enterprise

Mid Market

Small Business

HubSpot Service Hub

Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excellen…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Starter

$74

Per Month

Free Trial Available

Pricing Available

Starter

$50

Per Month

Professional

$890

Per Month

Enterprise

$3,600

Per Month

Free Plan Available

Pricing Available

Pros & Cons

Intercom Pros

There is not sufficient information

Intercom Cons

There is not sufficient information

HubSpot Service Hub Pros

  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.

HubSpot Service Hub Cons

  • There’s a steep learning curve.
  • The complex pricing tiers are challenging to navigate.

Screenshots

Intercom

HubSpot Service Hub

Videos

Intercom

HubSpot Service Hub

Top Alternatives

Agile CRM

4.0

Starting at $0

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GetResponse

4.2

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Per Month

Appy Pie

4.7

Starting at $16

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Agile CRM

4.0

Starting at $0

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Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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