JivoChat vs Intercom

Take a look at how JivoChat and Intercom stack up against each other across pricing, features, and support using feedback from real users like yourself. JivoChat scores 4.8 out of 5 from 47 reviews, while Intercom has been rated 4.5 out of 5 from 2927 reviews.
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JivoChat logo

JivoChat

4.8
(47)
Intercom logo

Intercom

4.5
(2,927)
At a Glance
JivoChat logo
JivoChat
Starting at:
$19.00/month
Intercom logo
Intercom
Starting at:
$74.00/month
Overview
JivoChat logo
JivoChat
JivoChat is a free live chat software that helps online businesses talk to their customers in real-time. With this solution, users can offer a 360-degree customer support system and connect message funnels, offer calls, and configure and customize their customer services specifically to their nee... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
JivoChat
View 5 images
JivoChat Screenshots
Intercom logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
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Pricing
JivoChat logo
JivoChat
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$0.00
/ month
Professional
$19.00
/ month
Enterprise
Contact Us
See all pricing
Intercom logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
Reviewer's Segments
JivoChat logo
JivoChat
Small Business
34.04%
Mid Market
65.96%
Enterprise
0.0%
Intercom logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
JivoChat logo
JivoChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Intercom logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
JivoChat logo
JivoChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Intercom logo
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
JivoChat logo
JivoChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Intercom logo
Intercom
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
JivoChat logo
JivoChat
Total integrations: 18
  • BigCommerce
  • Bitrix24
  • Bubble
  • Cakemail
  • ChatBot
  • Clearbit
  • Close
  • CloudTalk
  • Coda
  • CometChat
  • Drupal
  • Flowrite
  • GitHub
  • Google Analytics
  • Google Forms
  • HubSpot
  • HubSpot Marketing Hub
  • Insightly CRM
  • Instagram
  • Intuit Mailchimp
  • Joomla
  • Mailmodo
  • Microsoft Teams
  • Outgrow
  • Overloop
  • Pipedrive
  • PrestaShop
  • Shopify
  • Site123
  • Slack
  • SmartSuite
  • Softr
  • Squarespace
  • Streak
  • Stripe
  • Supportbench
  • Time Doctor
  • Ucraft
  • Viewabo
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zowie
  • folk
Intercom logo
Intercom
Total integrations: 28
  • BigCommerce
  • Bitrix24
  • Bubble
  • Cakemail
  • ChatBot
  • Clearbit
  • Close
  • CloudTalk
  • Coda
  • CometChat
  • Drupal
  • Flowrite
  • GitHub
  • Google Analytics
  • Google Forms
  • HubSpot
  • HubSpot Marketing Hub
  • Insightly CRM
  • Instagram
  • Intuit Mailchimp
  • Joomla
  • Mailmodo
  • Microsoft Teams
  • Outgrow
  • Overloop
  • Pipedrive
  • PrestaShop
  • Shopify
  • Site123
  • Slack
  • SmartSuite
  • Softr
  • Squarespace
  • Streak
  • Stripe
  • Supportbench
  • Time Doctor
  • Ucraft
  • Viewabo
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zowie
  • folk
Top Alternatives
JivoChat logo
JivoChat
See all alternatives
Intercom logo
Intercom
See all alternatives
Company Details
JivoChat logo
JivoChat
  • By JivoSite Inc.
  • Located in Wilmington, Delaware, United States
  • Founded in 2012
Intercom logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011