ManyChat vs Zendesk Chat

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ManyChat Logo

ManyChat

4.6
(142)
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5.0
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At a Glance
ManyChat Logo
ManyChat
Starting at:
$15.00/month
Zendesk Chat Logo
Zendesk Chat
Starting at:
$49.00/month
Overview
ManyChat Logo
ManyChat
ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ManyChat
View 5 images
ManyChat Screenshots
ManyChat screenshot 1
ManyChat screenshot 2
ManyChat screenshot 3
ManyChat screenshot 4
ManyChat Homepage
ManyChat Homepage
Zendesk Chat Logo
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Chat
View 6 images
Zendesk Chat Screenshots
Zendesk Chat screenshot 1
Zendesk Chat screenshot 2
Zendesk Chat screenshot 3
Zendesk Chat screenshot 4
Zendesk Chat screenshot 5
Zendesk Chat screenshot 6
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Pricing
ManyChat Logo
ManyChat
Free trial available
Free plan available
Billing type Recurring Subscription
Pro
$15.00
/ month
See all pricing
Zendesk Chat Logo
Zendesk Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
Pros and Cons
ManyChat Logo
ManyChat
Pros

Not enough data available.

Cons

Not enough data available.

Zendesk Chat Logo
Zendesk Chat
Pros
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
Cons
  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
ManyChat Logo
ManyChat
Small Business
90.14%
Mid Market
8.45%
Enterprise
1.41%
Zendesk Chat Logo
Zendesk Chat
Insufficient data to show segment split
Deployment
ManyChat Logo
ManyChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zendesk Chat Logo
Zendesk Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ManyChat Logo
ManyChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zendesk Chat Logo
Zendesk Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
ManyChat Logo
ManyChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zendesk Chat Logo
Zendesk Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
ManyChat Logo
ManyChat
Total integrations: 15
  • Aircall
  • Chatfuel
  • Dropbox
  • Dropbox Business
  • Duda
  • Gmail
  • Google Drive
  • Google Forms
  • Google Sheets
  • HubSpot
  • HubSpot Marketing Hub
  • Intercom
  • Intuit Mailchimp
  • Kit
  • Klaviyo
  • Loom
  • Microsoft Excel
  • Pipedrive
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Stripe
  • TeamViewer
  • Twilio
  • WhatsApp Business
  • Zapier
  • Zendesk Support Suite
  • Zoho Assist
  • Zowie
Zendesk Chat Logo
Zendesk Chat
Total integrations: 16
  • Aircall
  • Chatfuel
  • Dropbox
  • Dropbox Business
  • Duda
  • Gmail
  • Google Drive
  • Google Forms
  • Google Sheets
  • HubSpot
  • HubSpot Marketing Hub
  • Intercom
  • Intuit Mailchimp
  • Kit
  • Klaviyo
  • Loom
  • Microsoft Excel
  • Pipedrive
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Stripe
  • TeamViewer
  • Twilio
  • WhatsApp Business
  • Zapier
  • Zendesk Support Suite
  • Zoho Assist
  • Zowie
Top Alternatives
ManyChat Logo
ManyChat
See all alternatives
Zendesk Chat Logo
Zendesk Chat
See all alternatives
Company Details
ManyChat Logo
ManyChat
  • By ManyChat, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015
Zendesk Chat Logo
Zendesk Chat
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007