Moosend vs HelpCrunch

Take a look at how Moosend and HelpCrunch stack up against each other across pricing, features, and support using feedback from real users like yourself. Moosend scores 4.6 out of 5 from 672 reviews, while HelpCrunch has been rated 4.7 out of 5 from 204 reviews.
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Moosend logo

Moosend

4.6
(672)
HelpCrunch logo

HelpCrunch

4.7
(204)
At a Glance
Moosend logo
Moosend
Starting at:
$9.00/month
HelpCrunch logo
HelpCrunch
Starting at:
$15.00/month
Overview
Moosend logo
Moosend
Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan a... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Moosend
View 6 images
Moosend Screenshots
HelpCrunch logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
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Pricing
Moosend logo
Moosend
Free trial available
Free plan available
Billing type Recurring Subscription
Pro
$9.00
/ month
Enterprise
Contact Us
See all pricing
HelpCrunch logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Pros and Cons
Moosend logo
Moosend
Pros
  • Advanced features available even under the free plan
  • Prompt customer support accessible on live chat
  • Comprehensive reporting includes geolocation insight and heatmap data
Cons
  • Email editor and signup for builder can be hard to use
  • Design template selection is quite basic
HelpCrunch logo
HelpCrunch
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Moosend logo
Moosend
Small Business
82.14%
Mid Market
13.84%
Enterprise
4.02%
HelpCrunch logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Deployment
Moosend logo
Moosend
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
HelpCrunch logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Moosend logo
Moosend
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HelpCrunch logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Moosend logo
Moosend
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HelpCrunch logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Moosend logo
Moosend
Total integrations: 10
  • Adobe Commerce (Magento Commerce)
  • Agiled
  • BigCommerce
  • BigMarker
  • Bouncer
  • Clearout
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • LiveWebinar
  • Pipedrive
  • PrestaShop
  • Slack
  • Squarespace
  • Taplink
  • Trello
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
HelpCrunch logo
HelpCrunch
Total integrations: 17
  • Adobe Commerce (Magento Commerce)
  • Agiled
  • BigCommerce
  • BigMarker
  • Bouncer
  • Clearout
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • LiveWebinar
  • Pipedrive
  • PrestaShop
  • Slack
  • Squarespace
  • Taplink
  • Trello
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
Top Alternatives
Moosend logo
Moosend
See all alternatives
HelpCrunch logo
HelpCrunch
See all alternatives
Company Details
Moosend logo
Moosend
  • By Moosend Ltd
  • Located in London, United Kingdom
  • Founded in 2011
HelpCrunch logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016