Pipedrive vs Zendesk Sell
Take a look at how
Pipedrive
and
Zendesk Sell
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Pipedrive
scores
4.2
out of 5 from
1732
reviews, while
Zendesk Sell
has been rated
4.2
out of 5 from
482
reviews.
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Methodology
Zendesk Sell
4.2
( 482 )
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At a Glance
Overview
Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 4 images
A modern sales CRM designed to improve sales productivity, visibility into pipeline stages, lead/contact/deal tracking, workflow automation, revenue forecasting, and communication tools. It's positioned for teams looking to streamline the full sales cycle. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essential
$14.00
per seat / month
Advanced
$29.00
per seat / month
Professional
$49.00
per seat / month
Power
$64.00
per seat / month
Enterprise
$99.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Sell Team
$19.00
/ month
Sell Growth
$55.00
/ month
Sell Professional
$115.00
/ month
Sell Enterprise
$169.00
/ month
Pros and Cons
- Straightforward and intuitive user interface
- Unlimited custom fields for collecting customer information
- Easily track deals, values, and win probabilities
- Access custom reports to track recurring revenue
- Examine individual sales calls, emails, and demos
- Limited functionality for bigger businesses
- Problems with list separation
- All-in-one sales CRM with communication tracking (calls, texts, emails) and task management.
- Rich API ecosystem: Core, Sync, Firehose, Search support for integrations and event streams.
- Progressive feature set: teams can start small and scale with higher tiers.
- Best practices and developer tools (ZCLI, custom objects) for extensibility.
- Good pipeline visibility, forecasting and reporting.
- Advanced features (lead scoring, deal scoring, multiple pipelines, roles & permissions) are locked to higher (more expensive) tiers.
- AI-powered features / intelligent automation are more present in Suite/Support rather than core Sell; ambiguity around exact AI included in Sell tiers.
- No self-hosting, no open-source version.
- Language / locale support for Sell itself not clearly documented.
- Potential cost escalation for growing teams due to per-seat pricing and expensive higher tiers.
Reviewer's Segments
Small Business
67.38%
Mid Market
25.69%
Enterprise
6.93%
Small Business
63.49%
Mid Market
29.46%
Enterprise
7.05%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- In Person
- Live Online
- Videos
- Webinars
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Integrations
Total integrations:
139
- 800.com
- 8x8
- Acquire.io
- Affinity
- Airmeet
- AliveChat
- Amplemarket
- Apollo.io
- AppMaster.io
- AppSumo
- Appy Pie
- Asana
- Automate.io
- Automizy
- Avochato
- Benchmark Email
- Better Proposals
- Bookyourdata
- Bouncer
- Brevo Marketing Platform
- Browse AI
- BuiltWith
- Cal.com
- Calendar
- Calendly
- Calilio
- Campayn
- Caspio
- ChatArt
- ClickSend
- Closely
- CloudTalk
- Cloudzy
- Cognism
- Comm100
- Creatio
- Deskxpand
- Dialpad Talk
- Diginius Insight
- DocuSign
- Domain.com
- Dropbox Business
- EasyTools
- Elastic Email
- Enonic
- Expandi.io
- Fibery
- Folderly
- Freedcamp
- Genesis Pro
- Gist
- Gmail
- GoToWebinar
- Google Calendar
- Google Meet
- Help.com
- HelpCrunch
- Helpdesk
- Highlevel
- HubSpot Email Hosting
- HubSpot Marketing Hub
- Hunter
- InboxAlly
- Incrowd Interview
- Instantly
- Intuit Mailchimp
- Involve.Me
- JivoChat
- Jotform Tables
- KrispCall
- Landbot
- Landingi
- LeadIQ
- LiquidPlanner
- LiveHelpNow
- Livestorm
- Lusha
- Lyne.ai
- MCA Suite
- Mailercloud
- Mailture
- Make
- ManyChat
- MeetGeek
- Microsoft Teams
- Murf AI
- MyOwnConference
- Ninja Outreach
- Overloop
- PandaDoc
- Papermark
- PartnerStack
- Personio
- Pinecone
- Podium
- Postmark
- Provide Support Live Chat
- Quo
- Rewind AI
- Ring Central
- RingCentral MVP
- Rippling
- SMTP.com
- Salesflare
- Salesmsg
- Seamless.AI
- Shift4Shop
- SimpleTexting
- Skuid
- Slack
- Smith.ai Live Website Chat
- SnapEngage
- Superhuman
- SupportBee
- Surfe
- SurveySparrow
- Systeme
- Textdrip
- Tidio
- Trainual
- Typeform
- Uniqode
- Userlike
- Vero Workflows
- Viewabo
- Wappalyzer
- WebinarGeek
- Whale
- WhatConverts
- WhatsApp Business
- XBert
- XeroHosts
- Xperify
- Zapier
- Zendesk Chat
- Zendesk Support Suite
- Zenzap
- Zonka Feedback
- ZoomInfo
- airSlate
- airSlate (WorkFlow / altaFlow)
- folk
- monday CRM
- monday marketer
- tawk.to
Total integrations:
9
- 800.com
- 8x8
- Acquire.io
- Affinity
- Airmeet
- AliveChat
- Amplemarket
- Apollo.io
- AppMaster.io
- AppSumo
- Appy Pie
- Asana
- Automate.io
- Automizy
- Avochato
- Benchmark Email
- Better Proposals
- Bookyourdata
- Bouncer
- Brevo Marketing Platform
- Browse AI
- BuiltWith
- Cal.com
- Calendar
- Calendly
- Calilio
- Campayn
- Caspio
- ChatArt
- ClickSend
- Closely
- CloudTalk
- Cloudzy
- Cognism
- Comm100
- Creatio
- Deskxpand
- Dialpad Talk
- Diginius Insight
- DocuSign
- Domain.com
- Dropbox Business
- EasyTools
- Elastic Email
- Enonic
- Expandi.io
- Fibery
- Folderly
- Freedcamp
- Genesis Pro
- Gist
- Gmail
- GoToWebinar
- Google Calendar
- Google Meet
- Help.com
- HelpCrunch
- Helpdesk
- Highlevel
- HubSpot Email Hosting
- HubSpot Marketing Hub
- Hunter
- InboxAlly
- Incrowd Interview
- Instantly
- Intuit Mailchimp
- Involve.Me
- JivoChat
- Jotform Tables
- KrispCall
- Landbot
- Landingi
- LeadIQ
- LiquidPlanner
- LiveHelpNow
- Livestorm
- Lusha
- Lyne.ai
- MCA Suite
- Mailercloud
- Mailture
- Make
- ManyChat
- MeetGeek
- Microsoft Teams
- Murf AI
- MyOwnConference
- Ninja Outreach
- Overloop
- PandaDoc
- Papermark
- PartnerStack
- Personio
- Pinecone
- Podium
- Postmark
- Provide Support Live Chat
- Quo
- Rewind AI
- Ring Central
- RingCentral MVP
- Rippling
- SMTP.com
- Salesflare
- Salesmsg
- Seamless.AI
- Shift4Shop
- SimpleTexting
- Skuid
- Slack
- Smith.ai Live Website Chat
- SnapEngage
- Superhuman
- SupportBee
- Surfe
- SurveySparrow
- Systeme
- Textdrip
- Tidio
- Trainual
- Typeform
- Uniqode
- Userlike
- Vero Workflows
- Viewabo
- Wappalyzer
- WebinarGeek
- Whale
- WhatConverts
- WhatsApp Business
- XBert
- XeroHosts
- Xperify
- Zapier
- Zendesk Chat
- Zendesk Support Suite
- Zenzap
- Zonka Feedback
- ZoomInfo
- airSlate
- airSlate (WorkFlow / altaFlow)
- folk
- monday CRM
- monday marketer
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software and Sales Analytics Software.
Company Details
- By Pipedrive
- Located in New York, New York
- Founded in 2010
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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