Podium vs HubSpot Service Hub
Take a look at how Podium and HubSpot Service Hub stack up against each other across pricing, features, and support using feedback from real users like yourself. Podium scores 4.5 out of 5 from 1534 reviews, while HubSpot Service Hub has been rated 4.4 out of 5 from 2172 reviews.
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At a Glance
Overview
Podium is an all-in-one marketing and communication tool specifically built for local businesses that want to grow their business, connect with modern customers, and simplify operations. Podium's all-in-one inbox consolidates reputation management, website chat, marketing campaigns, and mobile pa... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Essentials
$289.00
/ month
Standard
$449.00
/ month
Professional
$649.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Reviewer's Segments
Small Business
58.6%
Mid Market
36.83%
Enterprise
4.56%
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
6
- AccuLynx
- Airtable
- Canva
- Gmail
- Google Sheets
- Helpdesk
- HouseCall Pro
- HubSpot Email Hosting
- Intuit Mailchimp
- MINDBODY
- Shopify
- Trello
- Xero
- Zapier
Total integrations:
10
- AccuLynx
- Airtable
- Canva
- Gmail
- Google Sheets
- Helpdesk
- HouseCall Pro
- HubSpot Email Hosting
- Intuit Mailchimp
- MINDBODY
- Shopify
- Trello
- Xero
- Zapier
Top Alternatives
Categories
Common categories include: Live Chat Software and Conversational Support Software.
Company Details
- By Podium Corporation, Inc.
- Located in Lehi, Utah, United States
- Founded in 2014
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
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