Provide Support Live Chat vs Freshchat
Take a look at how Provide Support Live Chat and Freshchat stack up against each other across pricing, features, and support using feedback from real users like yourself. Provide Support Live Chat scores 4.4 out of 5 from 16 reviews, while Freshchat has been rated 4.5 out of 5 from 306 reviews.
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At a Glance
Overview
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Reviewer's Segments
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- BigCommerce
- Calendly
- Drupal
- Freshdesk
- Freshsales
- Google Analytics 360 Formerly Google Analytics Premium
- Help Scout
- Helpdesk
- HubSpot
- Intuit Mailchimp
- Joomla
- LiveAgent
- MODX
- Pinecone
- Pipedrive
- Shopify
- Squarespace
- TeamViewer
- Volusion
- Wix
- WooCommerce
- Zoho CRM
- Zowie
Total integrations:
9
- Adobe Commerce (Magento Commerce)
- BigCommerce
- Calendly
- Drupal
- Freshdesk
- Freshsales
- Google Analytics 360 Formerly Google Analytics Premium
- Help Scout
- Helpdesk
- HubSpot
- Intuit Mailchimp
- Joomla
- LiveAgent
- MODX
- Pinecone
- Pipedrive
- Shopify
- Squarespace
- TeamViewer
- Volusion
- Wix
- WooCommerce
- Zoho CRM
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Provide Support, LLC
- Located in New York, NY, United States
- Founded in 2003
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
