Pure Chat vs HelpCrunch

Take a look at how Pure Chat and HelpCrunch stack up against each other across pricing, features, and support using feedback from real users like yourself. Pure Chat scores 4.3 out of 5 from 204 reviews, while HelpCrunch has been rated 4.7 out of 5 from 204 reviews.
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Pure Chat Logo

Pure Chat

4.3

( 204 )

HelpCrunch Logo

HelpCrunch

4.7

( 204 )

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At a Glance
Pure Chat Logo
Pure Chat
Starting at:
$10.00/month
HelpCrunch Logo
HelpCrunch
Starting at:
$15.00/month
Overview
Pure Chat Logo
Pure Chat
Pure Chat is a platform for small and mid-sized organizations built to help engage their website visitors by using live chat software. The Pure Chat software is built to streamline the entire customer journey to share information with visitors, nurture leads, provide support, and deliver exceptio... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pure Chat
View 5 images
Pure Chat Screenshots
Pure Chat screenshot 1
Pure Chat screenshot 2
Pure Chat screenshot 3
Pure Chat screenshot 4
Pure Chat screenshot 5
HelpCrunch Logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
HelpCrunch screenshot 1
HelpCrunch screenshot 2
HelpCrunch screenshot 3
HelpCrunch screenshot 4
HelpCrunch screenshot 5
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Pricing
Pure Chat Logo
Pure Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Additional Users - Pro
$10.00
/ month
Additional Users - Growth
$15.00
/ month
Growth
$49.00
/ month
Pro
$99.00
/ month
See all pricing
HelpCrunch Logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Reviewer's Segments
Pure Chat Logo
Pure Chat
Small Business
56.37%
Mid Market
31.37%
Enterprise
12.25%
HelpCrunch Logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Deployment
Pure Chat Logo
Pure Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
HelpCrunch Logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Pure Chat Logo
Pure Chat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
HelpCrunch Logo
HelpCrunch
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Pure Chat Logo
Pure Chat
  • Documentation
HelpCrunch Logo
HelpCrunch
  • Documentation
Integrations
Pure Chat Logo
Pure Chat
Total integrations: 8
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Joomla
  • Pagecloud
  • Pinecone
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Wix
  • Zapier
  • Zendesk
HelpCrunch Logo
HelpCrunch
Total integrations: 14
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Drupal
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Joomla
  • Pagecloud
  • Pinecone
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Wix
  • Zapier
  • Zendesk
Top Alternatives
Pure Chat Logo
Pure Chat
See all alternatives
HelpCrunch Logo
HelpCrunch
See all alternatives
Company Details
Pure Chat Logo
Pure Chat
  • By Ruby Receptionists
  • Located in Portland, Oregon, United States
  • Founded in 2003
HelpCrunch Logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016