Salsa CRM vs Freshsales

Take a look at how Salsa CRM and Freshsales stack up against each other across pricing, features, and support using feedback from real users like yourself. Salsa CRM scores 3.9 out of 5 from 109 reviews, while Freshsales has been rated 4.5 out of 5 from 1104 reviews.
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Salsa CRM Logo

Salsa CRM

3.9

( 109 )

Freshsales Logo

Freshsales

4.5
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At a Glance
Salsa CRM Logo
Salsa CRM
Starting at:
$179.00//month
Freshsales Logo
Freshsales
Starting at:
$15.00/month
Overview
Salsa CRM Logo
Salsa CRM
Salsa CRM is a specialized customer relationship management software tailored for nonprofit organizations seeking to amplify their fundraising efforts and deepen donor engagement. It offers a suite of tools designed to streamline donor management, track fundraising campaigns, and analyze engageme... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Freshsales Logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
Freshsales screenshot 1
Freshsales screenshot 2
Freshsales screenshot 3
Freshsales screenshot 4
Freshsales screenshot 5
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Pricing
Salsa CRM Logo
Salsa CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$179.00
per / month
Professional
$299.00
per / month
Enterprise
$499.00
per / month
See all pricing
Freshsales Logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Pros and Cons
Salsa CRM Logo
Salsa CRM
Pros
  • Comprehensive feature set tailored for nonprofits
  • User-friendly interface suitable for non-technical staff
  • Robust reporting and analytics capabilities
  • Seamless integration with popular third-party applications
  • Excellent customer support and training resources
Cons
  • Learning curve for new users due to extensive capabilities
  • Pricing may be a deterrent for smaller nonprofits with limited budgets
Freshsales Logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
Reviewer's Segments
Salsa CRM Logo
Salsa CRM
Small Business
74.31%
Mid Market
22.02%
Enterprise
3.67%
Freshsales Logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
Salsa CRM Logo
Salsa CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshsales Logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Salsa CRM Logo
Salsa CRM
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Freshsales Logo
Freshsales
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Salsa CRM Logo
Salsa CRM
  • Documentation
Freshsales Logo
Freshsales
  • Documentation
Integrations
Salsa CRM Logo
Salsa CRM
Total integrations: 0
We could not find any integrations for this product.
Freshsales Logo
Freshsales
Total integrations: 22
  • Asana
  • Calendar
  • CloudTalk
  • DocuSign
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • Involve.Me
  • Lyne.ai
  • Mailmodo
  • Microsoft 365
  • Overloop
  • PandaDoc
  • PartnerStack
  • Pinecone
  • Reply
  • Smith.ai Live Website Chat
  • SurveySparrow
Top Alternatives
Salsa CRM Logo
Salsa CRM
See all alternatives
Freshsales Logo
Freshsales
See all alternatives
Company Details
Salsa CRM Logo
Salsa CRM
  • By Salsa Labs, Inc.
  • Located in Bethesda, Maryland, USA
  • Founded in 2003
Freshsales Logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010