SendPulse vs Zoho CRM

Take a look at how SendPulse and Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. SendPulse scores 4.6 out of 5 from 478 reviews, while Zoho CRM has been rated 4.1 out of 5 from 2438 reviews.
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SendPulse logo

SendPulse

$5000 credits per year for startups
4.6
(478)
Zoho CRM logo

Zoho CRM

4.1
(2,438)
At a Glance
SendPulse logo
SendPulse
Starting at:
$7.00/month
Zoho CRM logo
Zoho CRM
Starting at:
$14.00/seat/month
Overview
SendPulse logo
SendPulse
Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
SendPulse
View 4 images
SendPulse Screenshots
Zoho CRM logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
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Pricing
SendPulse logo
SendPulse
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Standard
$7.00
/ month
Pro
$8.00
/ month
Enterprise
$11.00
/ month
See all pricing
Zoho CRM logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Pros and Cons
SendPulse logo
SendPulse
Pros
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
Cons
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
Zoho CRM logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Reviewer's Segments
SendPulse logo
SendPulse
Small Business
88.91%
Mid Market
9.21%
Enterprise
1.88%
Zoho CRM logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
SendPulse logo
SendPulse
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zoho CRM logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
SendPulse logo
SendPulse
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho CRM logo
Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
SendPulse logo
SendPulse
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho CRM logo
Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
SendPulse logo
SendPulse
Total integrations: 10
  • Automate.io
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Clappia
  • Creatio
  • Folderly
  • GoTo Connect
  • GoToMeeting
  • HubSpot CRM
  • Hunter
  • Instapage
  • Involve.Me
  • JivoChat
  • Jotform
  • Kommo
  • Kontent.ai
  • Landbot
  • MySQL
  • Nextiva
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop for Mac
  • Shift4Shop
  • Shopify
  • SupportBee
  • Tidio
  • Typeform
  • Unbounce
  • WooCommerce
  • Zapier
  • Zoho Assist
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • ZoomInfo
Zoho CRM logo
Zoho CRM
Total integrations: 37
  • Automate.io
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BuiltWith
  • Clappia
  • Creatio
  • Folderly
  • GoTo Connect
  • GoToMeeting
  • HubSpot CRM
  • Hunter
  • Instapage
  • Involve.Me
  • JivoChat
  • Jotform
  • Kommo
  • Kontent.ai
  • Landbot
  • MySQL
  • Nextiva
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop for Mac
  • Shift4Shop
  • Shopify
  • SupportBee
  • Tidio
  • Typeform
  • Unbounce
  • WooCommerce
  • Zapier
  • Zoho Assist
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • ZoomInfo
Top Alternatives
SendPulse logo
SendPulse
See all alternatives
Zoho CRM logo
Zoho CRM
See all alternatives
Company Details
SendPulse logo
SendPulse
  • By SendPulse
  • Located in Wilmington, Delaware, United States
  • Founded in 2015
Zoho CRM logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000