tawk.to vs Tidio

Take a look at how tawk.to and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. tawk.to scores 4.5 out of 5 from 181 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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tawk.to logo

tawk.to

4.5
(181)
Tidio logo

Tidio

4.7
(1,413)
At a Glance
tawk.to logo
tawk.to
Pricing not provided by vendor
Tidio logo
Tidio
Starting at:
$19.00/month
Overview
tawk.to logo
tawk.to
tawk.to is a messaging and customer management software that empowers companies to communicate easily with their customers. With the platform, users can monitor and chat with customers in real-time, follow up in a built-in ticketing and support center, and create a help center to empower customer... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
tawk.to
View 5 images
tawk.to Screenshots
Tidio logo
Tidio
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
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Pricing
tawk.to logo
tawk.to
No pricing information available
Tidio logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Reviewer's Segments
tawk.to logo
tawk.to
Small Business
75.69%
Mid Market
19.34%
Enterprise
4.97%
Tidio logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
tawk.to logo
tawk.to
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
tawk.to logo
tawk.to
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Tidio logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
tawk.to logo
tawk.to
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tidio logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
tawk.to logo
tawk.to
Total integrations: 28
  • Agile CRM
  • Asana
  • BigCommerce
  • Bitrix24
  • Cloudflare
  • Drupal
  • Ecwid
  • Freshdesk
  • Ghost
  • Google Ads Formerly AdWords
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Help Scout
  • HubSpot
  • HubSpot CRM
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Moodle
  • Nimble
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Stripe
  • Testimonial
  • Trello
  • Volusion
  • WebWave
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
  • Zoho CRM
Tidio logo
Tidio
Total integrations: 9
  • Agile CRM
  • Asana
  • BigCommerce
  • Bitrix24
  • Cloudflare
  • Drupal
  • Ecwid
  • Freshdesk
  • Ghost
  • Google Ads Formerly AdWords
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Help Scout
  • HubSpot
  • HubSpot CRM
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Moodle
  • Nimble
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Stripe
  • Testimonial
  • Trello
  • Volusion
  • WebWave
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
tawk.to logo
tawk.to
See all alternatives
Tidio logo
Tidio
See all alternatives
Company Details
tawk.to logo
tawk.to
  • By tawk.to inc.
  • Located in Wilmington, Delaware, United States
  • Founded in 2011
Tidio logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013