Tidio vs HubSpot Service Hub
Take a look at how
Tidio
and
HubSpot Service Hub
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Tidio
scores
4.7
out of 5 from
1413
reviews, while
HubSpot Service Hub
has been rated
4.4
out of 5 from
2172
reviews.
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HubSpot Service Hub
4.4
( 2,172 )
Start selling digital products with Crevio
5.0
( 1 )
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
Learn more about Crevio
At a Glance
Overview
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Reviewer's Segments
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
25
- ActiveCampaign for Marketing
- Adobe Commerce
- Agile CRM
- Airtable
- BigCommerce
- Brevo Marketing Platform
- Canva
- Duda
- Ecwid
- Gmail
- Google Analytics
- Google Sheets
- Helpdesk
- HubSpot
- HubSpot CRM
- HubSpot Email Hosting
- Intuit Mailchimp
- Jimdo
- MailerLite
- Omnisend
- Pipedrive
- Salesforce Platform
- Shift4Shop
- Shopify
- Site123
- Squarespace
- Testimonial
- Trello
- Wix
- WooCommerce
- Zapier
- Zendesk Support Suite
- Zoho CRM
Total integrations:
10
- ActiveCampaign for Marketing
- Adobe Commerce
- Agile CRM
- Airtable
- BigCommerce
- Brevo Marketing Platform
- Canva
- Duda
- Ecwid
- Gmail
- Google Analytics
- Google Sheets
- Helpdesk
- HubSpot
- HubSpot CRM
- HubSpot Email Hosting
- Intuit Mailchimp
- Jimdo
- MailerLite
- Omnisend
- Pipedrive
- Salesforce Platform
- Shift4Shop
- Shopify
- Site123
- Squarespace
- Testimonial
- Trello
- Wix
- WooCommerce
- Zapier
- Zendesk Support Suite
- Zoho CRM
Top Alternatives
Categories
Common categories include: Live Chat Software, Help Desk Software, Customer Self-Service Software, Customer Success Software, and Digital Customer Service Platforms.
Company Details
- By Tidio LLC
- Located in San Francisco
- Founded in 2013
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
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