Tidio vs Square Online

Take a look at how Tidio and Square Online stack up against each other across pricing, features, and support using feedback from real users like yourself. Tidio scores 4.7 out of 5 from 1413 reviews, while Square Online has been rated 4.2 out of 5 from 458 reviews.
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Tidio Logo

Tidio

4.7
(1,413)
Square Online Logo

Square Online

4.2
(458)
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At a Glance
Tidio Logo
Tidio
Starting at:
$19.00/month
Square Online Logo
Square Online
Starting at:
$29.00/month
Overview
Tidio Logo
Tidio
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
Tidio screenshot 1
Tidio screenshot 2
Tidio screenshot 3
Tidio screenshot 4
Tidio screenshot 5
Square Online Logo
Square Online
While Square Online (formerly Weebly) is often seen as an entry-level website and CMS for businesses, marketers, and content publishers, its revamped and robust features offer so much more. Offering a free version and paid options, Weebly enables its users to build the websites and the content pr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Square Online
View 4 images
Square Online Screenshots
Square Online screenshot 1
Square Online screenshot 2
Square Online screenshot 3
Square Online screenshot 4
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Pricing
Tidio Logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Square Online Logo
Square Online
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Plus
$29.00
/ month
Premium
$79.00
/ month
See all pricing
Pros and Cons
Tidio Logo
Tidio
Pros

Not enough data available.

Cons

Not enough data available.

Square Online Logo
Square Online
Pros
  • Excellent value for beginners in the ecommerce industry
  • Low price for marketing automation
  • Powerful range of email marketing tools
  • Convenient backend environment is easy to use
  • Helpful mobile app for tracking your store
Cons
  • Not the best at SEO
  • Inventory management isn’t great
  • Lower plans include Weebly ads and branding
  • Phone support only available on high-tier plans
  • Fewer feature launches
Reviewer's Segments
Tidio Logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Square Online Logo
Square Online
Small Business
74.02%
Mid Market
15.94%
Enterprise
10.04%
Deployment
Tidio Logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Square Online Logo
Square Online
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Tidio Logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Square Online Logo
Square Online
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Tidio Logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Square Online Logo
Square Online
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Tidio Logo
Tidio
Total integrations: 25
  • ActiveCampaign for Marketing
  • Acuity Scheduling
  • Adobe Commerce
  • Agile CRM
  • AppMySite
  • Big Cartel
  • BigCommerce
  • Brevo Marketing Platform
  • Duda
  • Ecwid
  • FreshBooks
  • Gmail
  • GoDaddy
  • Google Analytics
  • Google Sheets
  • HubSpot
  • HubSpot CRM
  • Intuit Mailchimp
  • Involve.Me
  • Jimdo
  • MailerLite
  • Omnisend
  • Pipedrive
  • Salesforce Platform
  • Shift4Shop
  • Shopify
  • Site123
  • Square Appointments
  • Square POS
  • Square for Retail
  • Squarespace
  • TaxJar
  • Testimonial
  • Vend
  • Wave
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk Support Suite
  • Zoho Books
  • Zoho CRM
Square Online Logo
Square Online
Total integrations: 20
  • ActiveCampaign for Marketing
  • Acuity Scheduling
  • Adobe Commerce
  • Agile CRM
  • AppMySite
  • Big Cartel
  • BigCommerce
  • Brevo Marketing Platform
  • Duda
  • Ecwid
  • FreshBooks
  • Gmail
  • GoDaddy
  • Google Analytics
  • Google Sheets
  • HubSpot
  • HubSpot CRM
  • Intuit Mailchimp
  • Involve.Me
  • Jimdo
  • MailerLite
  • Omnisend
  • Pipedrive
  • Salesforce Platform
  • Shift4Shop
  • Shopify
  • Site123
  • Square Appointments
  • Square POS
  • Square for Retail
  • Squarespace
  • TaxJar
  • Testimonial
  • Vend
  • Wave
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk Support Suite
  • Zoho Books
  • Zoho CRM
Top Alternatives
Tidio Logo
Tidio
Square Online Logo
Square Online
See all alternatives
Company Details
Tidio Logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013
Square Online Logo
Square Online
  • By Square, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2009
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