Userlike vs Helpshift

Take a look at how Userlike and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. Userlike scores 4.4 out of 5 from 453 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
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Userlike Logo

Userlike

4.4
(453)
Helpshift Logo

Helpshift

4.3
(379)
At a Glance
Userlike Logo
Userlike
Starting at:
$100.00/month
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Overview
Userlike Logo
Userlike
Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Userlike
View 6 images
Userlike Screenshots
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
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Pricing
Userlike Logo
Userlike
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Team
$100.00
/ month
Corporate
$320.00
/ month
Flex
Contact Us
See all pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Reviewer's Segments
Userlike Logo
Userlike
Small Business
79.91%
Mid Market
15.45%
Enterprise
4.64%
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
Userlike Logo
Userlike
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Userlike Logo
Userlike
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Helpshift Logo
Helpshift
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Userlike Logo
Userlike
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Helpshift Logo
Helpshift
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Userlike Logo
Userlike
Total integrations: 30
  • AppsFlyer
  • Asana
  • BigCommerce
  • Bitrix24
  • Desk.com
  • Dropbox
  • Dropbox Business
  • Drupal
  • Freshdesk
  • GitHub
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Sheets
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • LiveAgent
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pipedrive
  • Playvox
  • PrestaShop
  • Segment
  • SendBird
  • Shopify
  • Site123
  • Slack
  • Squarespace
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
  • Zoho CRM
Helpshift Logo
Helpshift
Total integrations: 28
  • AppsFlyer
  • Asana
  • BigCommerce
  • Bitrix24
  • Desk.com
  • Dropbox
  • Dropbox Business
  • Drupal
  • Freshdesk
  • GitHub
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Sheets
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • LiveAgent
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pipedrive
  • Playvox
  • PrestaShop
  • Segment
  • SendBird
  • Shopify
  • Site123
  • Slack
  • Squarespace
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
Userlike Logo
Userlike
See all alternatives
Helpshift Logo
Helpshift
See all alternatives
Company Details
Userlike Logo
Userlike
  • By Userlike UG
  • Located in Cologne, North Rhine-Westphalia, Germany
  • Founded in 2011
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012