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Zendesk Chat vs AWeber Comparison

Zendesk Chat vs AWeber Comparison

Zendesk Chat

At a Glance

4.3

Live Chat Software

Starting at $49

Per Month

4.2

Email Marketing Software

Starting at $0

per month

Overview

Zendesk Chat

Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee needs….  Learn more

Target Market

Enterprise

Mid Market

Small Business

AWeber

AWeber is one of the more prominent email marketing platforms owing to the brand being around for a while. The platform is known for simplifying email marketing campaigns through an extensive range of tools that help companies grow their contacts. The platform offers pre-built email campaigns, acces…  Learn more

Target Market

Mid Market

Small Business

Pricing

Suite Team

$49

Per Month

Suite Growth

$79

Per Month

Suite Professional

$99

Per Month

Suite Enterprise

$150

Per Month

Free Trial Available

Pricing Available

AWeber Free

$0

per month

AWeber Pro

$19.99

per month

See Pricing Details

Free Plan Available

Pricing Available

Pros & Cons

Zendesk Chat Pros

  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools

Zendesk Chat Cons

  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.

AWeber Pros

  • Intuitive list management tools
  • Supports PayPal integration that provides accurate sales tracking
  • Comprehensive education tools and media for tutorials
  • Great selection of landing page templates

AWeber Cons

  • Quite expensive versus competitors
  • Deliverability rates are below average

Screenshots

Zendesk Chat

AWeber

Videos

Zendesk Chat

How to: Using webhooks at Zendesk

AWeber

How to get started with AWeber

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Benchmark Email

4.2

Starting at $0

per month

BigContacts

4.7

Starting at $10

per user, per month

Cakemail

4.4

Starting at $0

per month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Mobile Web

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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