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Zendesk Chat vs Nextiva Comparison

Zendesk Chat vs Nextiva Comparison
Zendesk Chat

At a Glance

4.3

Live Chat Software

Starting at $49

Per Month

4.4

VoIP Providers

Starting at $25.95

Per Month

Overview

Zendesk Chat

Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee needs….  Learn more

Target Market

Enterprise

Mid Market

Small Business

Nextiva

Nextiva is a top-rated business phone solution that is one of the most well-known options available today. The platform transforms the communication strategy of businesses that leverage its all-in-one service and cloud-based communication features. The solution also offers flexible pricing plans and…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Suite Team

$49

Per Month

Suite Growth

$79

Per Month

Suite Professional

$99

Per Month

Suite Enterprise

$150

Per Month

Free Trial Available

Pricing Available

Essential

$25.95

Per Month

Professional

$30.95

Per Month

Enterprise

$40.95

Per Month

See Pricing Details

Free Trial Available

Pricing Available

Pros & Cons

Zendesk Chat Pros

  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools

Zendesk Chat Cons

  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.

Nextiva Pros

There is not sufficient information

Nextiva Cons

There is not sufficient information

Screenshots

Zendesk Chat

Nextiva

Videos

Zendesk Chat

Nextiva

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

CloudTalk

4.2

Starting at $25

Per Month

Freshdesk Contact Center

4.1

Starting at $0

Per Month

Grasshopper

4.1

Starting at $29

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Mobile Web

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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