Zoho CRM vs Bigin by Zoho CRM

Take a look at how Zoho CRM and Bigin by Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho CRM scores 4.1 out of 5 from 2438 reviews, while Bigin by Zoho CRM has been rated 4.5 out of 5 from 286 reviews.
Zoho CRM logo

Zoho CRM

4.1
(2,438)
Bigin by Zoho CRM logo

Bigin by Zoho CRM

4.5
(286)
At a Glance
Zoho CRM logo
Zoho CRM
Starting at:
$14.00/seat/month
Bigin by Zoho CRM logo
Bigin by Zoho CRM
Starting at:
$0.00/seat/month
Overview
Zoho CRM logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
Bigin by Zoho CRM logo
Bigin by Zoho CRM
Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is eas... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Bigin by Zoho CRM
View 4 images
Bigin by Zoho CRM Screenshots
Pricing
Zoho CRM logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat/ month
Professional
$23.00
per seat/ month
Enterprise
$40.00
per seat/ month
Ultimate
$52.00
per seat/ month
See all pricing
Bigin by Zoho CRM logo
Bigin by Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Free - single user
$0.00
per seat/ month
Express
$9.00
per seat/ month
Premier
$15.00
per seat/ month
See all pricing
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Pros and Cons
Zoho CRM logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Bigin by Zoho CRM logo
Bigin by Zoho CRM
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Zoho CRM logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Bigin by Zoho CRM logo
Bigin by Zoho CRM
Small Business
86.01%
Mid Market
11.19%
Enterprise
2.8%
Deployment
Zoho CRM logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Bigin by Zoho CRM logo
Bigin by Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zoho CRM logo
Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Bigin by Zoho CRM logo
Bigin by Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zoho CRM logo
Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bigin by Zoho CRM logo
Bigin by Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Zoho CRM logo
Zoho CRM
See all alternatives
Bigin by Zoho CRM logo
Bigin by Zoho CRM
See all alternatives
Company Details
Zoho CRM logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000
Bigin by Zoho CRM logo
Bigin by Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000