Zoho CRM vs Bigin by Zoho CRM
Take a look at how
Zoho CRM
and
Bigin by Zoho CRM
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Zoho CRM
scores
4.1
out of 5 from
2438
reviews, while
Bigin by Zoho CRM
has been rated
4.5
out of 5 from
286
reviews.
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Bigin by Zoho CRM
4.5
( 286 )
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At a Glance
Overview
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is eas... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 4 images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Free - single user
$0.00
per seat / month
Express
$9.00
per seat / month
Premier
$15.00
per seat / month
Pros and Cons
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Small Business
86.01%
Mid Market
11.19%
Enterprise
2.8%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
82
- Acquire.io
- AliveChat
- ApexChat
- Apollo.io
- Appy Pie
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Calendar
- Campayn
- Chat2Desk
- Clappia
- Claritysoft
- Click2Magic
- ClickSend
- Creatio
- Deskxpand
- Domain.com
- Folderly
- Genesis Pro
- GoTo Connect
- GoToMeeting
- Google Workspace
- Goolara Symphonie
- Hunter
- Incrowd Interview
- Instapage
- Involve.Me
- JangoMail
- JivoChat
- Jotform
- Jotform Tables
- Kissflow
- Landbot
- LeadIQ
- Lyne.ai
- MCA Suite
- Mailture
- Microsoft Teams
- MyOwnConference
- Network Solutions
- Nextiva
- Ninja Outreach
- Overloop
- Parallels Desktop For Mac
- Personio
- Pinpointe On-Demand
- Podium
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop Pro
- QuickBooks Desktop for Mac
- Quo
- Rewind AI
- Ring Central
- RingCentral MVP
- Shift4Shop
- Skuid
- Smith.ai Live Website Chat
- SupportBee
- SurveySparrow
- Textdrip
- Tidio
- UENI
- Unbounce
- Userlike
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Analytics
- Zoho Assist
- Zoho Bookings
- Zoho Books
- Zoho CRM
- Zoho Campaigns
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Flow
- Zoho Forms
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoom
- ZoomInfo
Total integrations:
12
- Acquire.io
- AliveChat
- ApexChat
- Apollo.io
- Appy Pie
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Calendar
- Campayn
- Chat2Desk
- Clappia
- Claritysoft
- Click2Magic
- ClickSend
- Creatio
- Deskxpand
- Domain.com
- Folderly
- Genesis Pro
- GoTo Connect
- GoToMeeting
- Google Workspace
- Goolara Symphonie
- Hunter
- Incrowd Interview
- Instapage
- Involve.Me
- JangoMail
- JivoChat
- Jotform
- Jotform Tables
- Kissflow
- Landbot
- LeadIQ
- Lyne.ai
- MCA Suite
- Mailture
- Microsoft Teams
- MyOwnConference
- Network Solutions
- Nextiva
- Ninja Outreach
- Overloop
- Parallels Desktop For Mac
- Personio
- Pinpointe On-Demand
- Podium
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop Pro
- QuickBooks Desktop for Mac
- Quo
- Rewind AI
- Ring Central
- RingCentral MVP
- Shift4Shop
- Skuid
- Smith.ai Live Website Chat
- SupportBee
- SurveySparrow
- Textdrip
- Tidio
- UENI
- Unbounce
- Userlike
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Analytics
- Zoho Assist
- Zoho Bookings
- Zoho Books
- Zoho CRM
- Zoho Campaigns
- Zoho Creator
- Zoho Desk
- Zoho Expense
- Zoho Flow
- Zoho Forms
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoom
- ZoomInfo
Top Alternatives
Categories
Common categories include: CRM Software, Sales Engagement Software, and Email Tracking Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
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