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Zoho CRM vs Bitrix24 Comparison

Zoho CRM vs Bitrix24 Comparison

Zoho CRM
Bitrix24

At a Glance

4.2

CRM Software

Starting at $14

per user, per month

4.1

CRM Software

Starting at $61

Per Month

Overview

Zoho CRM

Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to their…  Learn more

Target Market

Mid Market

Small Business

Bitrix24

Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 millio…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Standard

$14

per user, per month

Professional

$23

per user, per month

Enterprise

$40

per user, per month

Ultimate

$52

per user, per month

See Pricing Details

Free Trial Available

Pricing Available

Basic

$61

Per Month

Standard

$124

Per Month

Professional

$249

Per Month

Enterprise

$499

Per Month

Free Plan Available

Pricing Available

Pros & Cons

Zoho CRM Pros

  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
  • Free plan available for smaller companies
  • Predictive sales features and AI insights
  • Holistic team and schedule management

Zoho CRM Cons

  • Not the best tutorials for beginners
  • Integrations can be a little clunky

Bitrix24 Pros

  • Great features.
  • Good CRM and phoning systems.
  • Convenient IP telephony.

Bitrix24 Cons

  • Terrible reporting.
  • Poor customer service.
  • Struggles with uploading larger files.

Screenshots

Zoho CRM

Bitrix24

Videos

Zoho CRM

Introducing Canvas

Bitrix24

Top Alternatives

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $99

per month

Agile CRM

4.0

Starting at $0

Per Month

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $99

per month

Agile CRM

4.0

Starting at $0

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Linux

On-premise

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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