Zoho CRM vs Close

Take a look at how Zoho CRM and Close stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho CRM scores 4.1 out of 5 from 2438 reviews, while Close has been rated 4.7 out of 5 from 901 reviews.
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Zoho CRM logo

Zoho CRM

4.1
(2,438)
Close logo

Close

4.7
(901)
At a Glance
Zoho CRM logo
Zoho CRM
Starting at:
$14.00/seat/month
Close logo
Close
Starting at:
$29.00/seat/month
Overview
Zoho CRM logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
Close logo
Close
Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation features that can support lead generation efforts and internal sales processes. Close also makes it easy to communicate with and nurture leads. By providing... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Close
View 7 images
Close Screenshots
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Pricing
Zoho CRM logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Close logo
Close
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Starter
$29.00
per seat / month
Basic
$69.00
per seat / month
Professional
$99.00
per seat / month
Business
$149.00
per seat / month
See all pricing
Pros and Cons
Zoho CRM logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Close logo
Close
Pros
  • Excellent support for sales team
  • Free trial available for beginners
  • Convenient and easy to use sales tracking
  • SMS, video, calling, and other channels all in the same place
  • Full context overview on every deal
Cons
  • Not as well-known as some alternatives
  • Fewer integrations than some competitors
Reviewer's Segments
Zoho CRM logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Close logo
Close
Small Business
71.03%
Mid Market
28.08%
Enterprise
0.89%
Deployment
Zoho CRM logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Close logo
Close
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zoho CRM logo
Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Close logo
Close
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zoho CRM logo
Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Close logo
Close
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Zoho CRM logo
Zoho CRM
Total integrations: 22
  • ActiveCampaign for Marketing
  • Airtable
  • Allegrow
  • Asana
  • Balto
  • Bento for Business
  • Better Proposals
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • BuiltWith
  • COZYROC
  • Calendly
  • ChartMogul
  • Clearbit
  • Cloud Elements
  • Custify
  • Customer.io
  • Drift
  • Fireflies.ai
  • Geckoboard
  • GetAccept
  • Gmail
  • GoTo Connect
  • Gong
  • Google Calendar
  • Google Sheets
  • HelloSign
  • Help Scout
  • HubSpot Marketing Hub
  • Hunter
  • Instapage
  • Integrately
  • Intercom
  • InvoiceBerry
  • Involve.Me
  • Jiminny
  • Jotform
  • JustCall
  • LeadFuze
  • LiveAgent
  • MeisterTask
  • Nextiva
  • Overloop
  • Process Street
  • QuotaPath
  • Reply
  • Shopify
  • Signable
  • Tidio
  • Trello
  • Typeform
  • Unbounce
  • UpLead
  • Wingman
  • Zapier
  • Zoho Assist
  • Zoho Creator
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoom
  • ZoomInfo
Close logo
Close
Total integrations: 46
  • ActiveCampaign for Marketing
  • Airtable
  • Allegrow
  • Asana
  • Balto
  • Bento for Business
  • Better Proposals
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • BuiltWith
  • COZYROC
  • Calendly
  • ChartMogul
  • Clearbit
  • Cloud Elements
  • Custify
  • Customer.io
  • Drift
  • Fireflies.ai
  • Geckoboard
  • GetAccept
  • Gmail
  • GoTo Connect
  • Gong
  • Google Calendar
  • Google Sheets
  • HelloSign
  • Help Scout
  • HubSpot Marketing Hub
  • Hunter
  • Instapage
  • Integrately
  • Intercom
  • InvoiceBerry
  • Involve.Me
  • Jiminny
  • Jotform
  • JustCall
  • LeadFuze
  • LiveAgent
  • MeisterTask
  • Nextiva
  • Overloop
  • Process Street
  • QuotaPath
  • Reply
  • Shopify
  • Signable
  • Tidio
  • Trello
  • Typeform
  • Unbounce
  • UpLead
  • Wingman
  • Zapier
  • Zoho Assist
  • Zoho Creator
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoom
  • ZoomInfo
Top Alternatives
Zoho CRM logo
Zoho CRM
See all alternatives
Close logo
Close
See all alternatives
Company Details
Zoho CRM logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000
Close logo
Close
  • By Elastic Inc.
  • Located in San Francisco, CA, United States
  • Founded in 2013