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At a Glance
Overview
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
Pros and Cons
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
37
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Clappia
- Clearbit
- Close
- Creatio
- GoTo Connect
- GoToMeeting
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Hostinger Website Builder
- HubSpot Marketing Hub
- Hunter
- Insightly CRM
- Instapage
- Intuit Mailchimp
- Involve.Me
- JivoChat
- Jotform
- Landbot
- Microsoft 365
- Nextiva
- Overloop
- Parallels Desktop For Mac
- Personio
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop for Mac
- Shift4Shop
- Shopify
- Sitecore Experience Manager
- Softr
- SupportBee
- Tidio
- Unbounce
- Zapier
- Zoho Assist
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- ZoomInfo
Total integrations:
13
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Clappia
- Clearbit
- Close
- Creatio
- GoTo Connect
- GoToMeeting
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Hostinger Website Builder
- HubSpot Marketing Hub
- Hunter
- Insightly CRM
- Instapage
- Intuit Mailchimp
- Involve.Me
- JivoChat
- Jotform
- Landbot
- Microsoft 365
- Nextiva
- Overloop
- Parallels Desktop For Mac
- Personio
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop for Mac
- Shift4Shop
- Shopify
- Sitecore Experience Manager
- Softr
- SupportBee
- Tidio
- Unbounce
- Zapier
- Zoho Assist
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- ZoomInfo
Top Alternatives
Categories
Common categories include: AI Sales Assistant Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Drift.com, Inc.
- Located in Boston, MA, USA
- Founded in 2015
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