Suggested products
Zoho CRM vs HubSpot CRM Comparison
At a Glance
CRM Software
CRM Software
Overview
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to their… Learn more
Mid Market
Small Business
HubSpot CRM
Hubspot CRM was originally developed as marketing software, but it has since evolved to become an all-in-one platform that empowers businesses to automate, organize, and monitor every stage of internal interaction and customer engagement. The software also allows users to nurture customers by develo… Learn more
Enterprise
Mid Market
Small Business
Pricing
Standard
$14
per user, per month
Professional
$23
per user, per month
Enterprise
$40
per user, per month
Ultimate
$52
per user, per month
Free Trial Available
Pricing Available
Free Forever
$0
Per Month
CRM Bundle – starter
$50
Per Month
CRM Bundle – professional
$890
Per Month
CRM Bundle – enterprise
$3600
Per Month
Free Trial Available
Pricing Available
Pros & Cons
Zoho CRM Pros
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Free plan available for smaller companies
- Predictive sales features and AI insights
- Holistic team and schedule management
Zoho CRM Cons
- Not the best tutorials for beginners
- Integrations can be a little clunky
HubSpot CRM Pros
- HubSpot is a real all-in-one CRM solution
- It has great supplemental content
- You get email marketing support and social media scheduling features
- Offers a free version
- Squeaky-clean integration
- Big on mobile optimization
HubSpot CRM Cons
- HubSpot does not have an e-commerce platform
- It is expensive considering all the features you’re getting
- The user experience can be overwhelming for some folks
- Pricing plans are complex and get expensive quickly
- The all-encompassing features can be tricky to harness
- Customer support could be stronger given the tool’s scope
Screenshots
Zoho CRM
HubSpot CRM
Videos
Zoho CRM
HubSpot CRM
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Mobile Web
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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