Zoho CRM vs Wrike

Take a look at how Zoho CRM and Wrike stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho CRM scores 4.1 out of 5 from 2438 reviews, while Wrike has been rated 4.2 out of 5 from 3509 reviews.
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Zoho CRM Logo

Zoho CRM

4.1
(2,438)
Wrike Logo

Wrike

4.2
(3,509)
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At a Glance
Zoho CRM Logo
Zoho CRM
Starting at:
$14.00/seat/month
Wrike Logo
Wrike
Starting at:
$0.00/year
Overview
Zoho CRM Logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
Wrike Logo
Wrike
Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities invol... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Wrike
View 5 images
Wrike Screenshots
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Pricing
Zoho CRM Logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Wrike Logo
Wrike
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Pinnacle
$0.00
/ year
Enterprise
$0.00
/ month
Team
$9.80
/ month
Business
$24.80
/ month
See all pricing
Pros and Cons
Zoho CRM Logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Wrike Logo
Wrike
Pros
  • Easy to use Gantt charts
  • Customizable dashboard and schedule
  • Comprehensive reports and insights
  • Time-tracking tools included
  • Excellent customer service
Cons
  • A little pricey
  • Can be difficult to get used to at first
  • Frequent reports of unresponsive support
  • Recorded incidents of unreliable software functionality
Reviewer's Segments
Zoho CRM Logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Wrike Logo
Wrike
Small Business
37.25%
Mid Market
42.89%
Enterprise
19.86%
Deployment
Zoho CRM Logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Wrike Logo
Wrike
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zoho CRM Logo
Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Wrike Logo
Wrike
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zoho CRM Logo
Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Wrike Logo
Wrike
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Zoho CRM Logo
Zoho CRM
Total integrations: 82
  • Acquire.io
  • ActiveCollab
  • Adobe Creative Cloud
  • AliveChat
  • ApexChat
  • Apollo.io
  • AppSumo
  • Appy Pie
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BugHerd
  • BuiltWith
  • Calendar
  • Campayn
  • Chat2Desk
  • ChatArt
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Cloudzy
  • Creatio
  • Deskxpand
  • Domain.com
  • Dropbox
  • Evernote
  • Findstack
  • Float
  • Folderly
  • Genesis Pro
  • Gmail
  • GoTo Connect
  • GoToMeeting
  • Google Workspace
  • Goolara Symphonie
  • HubSpot
  • Hunter
  • Incrowd Interview
  • Insightly CRM
  • Instagram
  • Instapage
  • Intercom
  • Intuit Mailchimp
  • Involve.Me
  • JangoMail
  • Jira Core
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Litmus
  • Lyne.ai
  • MCA Suite
  • Mailture
  • Marketo
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Teams
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • OpenPhone
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Rocketlane
  • Salesforce Content Management
  • Shift4Shop
  • Skuid
  • Smith.ai Live Website Chat
  • Stract
  • SupportBee
  • SurveyMonkey
  • SurveySparrow
  • Textdrip
  • Tidio
  • Toptal
  • Twenty
  • UENI
  • Unbounce
  • Userlike
  • Xperify
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • Zoom
  • ZoomInfo
Wrike Logo
Wrike
Total integrations: 36
  • Acquire.io
  • ActiveCollab
  • Adobe Creative Cloud
  • AliveChat
  • ApexChat
  • Apollo.io
  • AppSumo
  • Appy Pie
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • BugHerd
  • BuiltWith
  • Calendar
  • Campayn
  • Chat2Desk
  • ChatArt
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Cloudzy
  • Creatio
  • Deskxpand
  • Domain.com
  • Dropbox
  • Evernote
  • Findstack
  • Float
  • Folderly
  • Genesis Pro
  • Gmail
  • GoTo Connect
  • GoToMeeting
  • Google Workspace
  • Goolara Symphonie
  • HubSpot
  • Hunter
  • Incrowd Interview
  • Insightly CRM
  • Instagram
  • Instapage
  • Intercom
  • Intuit Mailchimp
  • Involve.Me
  • JangoMail
  • Jira Core
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Litmus
  • Lyne.ai
  • MCA Suite
  • Mailture
  • Marketo
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Teams
  • MyOwnConference
  • Network Solutions
  • Nextiva
  • Ninja Outreach
  • OpenPhone
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Rocketlane
  • Salesforce Content Management
  • Shift4Shop
  • Skuid
  • Smith.ai Live Website Chat
  • Stract
  • SupportBee
  • SurveyMonkey
  • SurveySparrow
  • Textdrip
  • Tidio
  • Toptal
  • Twenty
  • UENI
  • Unbounce
  • Userlike
  • Xperify
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • Zoom
  • ZoomInfo
Top Alternatives
Zoho CRM Logo
Zoho CRM
See all alternatives
Wrike Logo
Wrike
See all alternatives
Company Details
Zoho CRM Logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000
Wrike Logo
Wrike
  • By Wrike, Inc.
  • Located in San Jose, California, United States
  • Founded in 2006