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At a Glance
Overview
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities invol... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Pinnacle
$0.00
/ year
Enterprise
$0.00
/ month
Team
$9.80
/ month
Business
$24.80
/ month
Pros and Cons
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
- Easy to use Gantt charts
- Customizable dashboard and schedule
- Comprehensive reports and insights
- Time-tracking tools included
- Excellent customer service
- A little pricey
- Can be difficult to get used to at first
- Frequent reports of unresponsive support
- Recorded incidents of unreliable software functionality
Reviewer's Segments
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Small Business
37.25%
Mid Market
42.89%
Enterprise
19.86%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
82
- Acquire.io
- ActiveCollab
- Adobe Creative Cloud
- AliveChat
- ApexChat
- Apollo.io
- AppSumo
- Appy Pie
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BugHerd
- BuiltWith
- Calendar
- Campayn
- Chat2Desk
- ChatArt
- Clappia
- Claritysoft
- Click2Magic
- ClickSend
- Cloudzy
- Creatio
- Deskxpand
- Domain.com
- Dropbox
- Evernote
- Findstack
- Float
- Folderly
- Genesis Pro
- Gmail
- GoTo Connect
- GoToMeeting
- Google Workspace
- Goolara Symphonie
- HubSpot
- Hunter
- Incrowd Interview
- Insightly CRM
- Instapage
- Intercom
- Intuit Mailchimp
- Involve.Me
- JangoMail
- Jira Core
- JivoChat
- Jotform
- Jotform Tables
- Kissflow
- Landbot
- LeadIQ
- Litmus
- Lyne.ai
- MCA Suite
- Mailture
- Marketo
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- MyOwnConference
- Network Solutions
- Nextiva
- Ninja Outreach
- Overloop
- Parallels Desktop For Mac
- Personio
- Pinpointe On-Demand
- Podium
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop Pro
- QuickBooks Desktop for Mac
- Quo
- Rewind AI
- Ring Central
- RingCentral MVP
- Rocketlane
- Salesforce Content Management
- Shift4Shop
- Skuid
- Smith.ai Live Website Chat
- Stract
- SupportBee
- SurveyMonkey
- SurveySparrow
- Textdrip
- Tidio
- Toptal
- Twenty
- UENI
- Unbounce
- Userlike
- Xperify
- Zendesk Support Suite
- Zoho Assist
- Zoho Bookings
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho Marketing Automation
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoom
- ZoomInfo
Total integrations:
36
- Acquire.io
- ActiveCollab
- Adobe Creative Cloud
- AliveChat
- ApexChat
- Apollo.io
- AppSumo
- Appy Pie
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BugHerd
- BuiltWith
- Calendar
- Campayn
- Chat2Desk
- ChatArt
- Clappia
- Claritysoft
- Click2Magic
- ClickSend
- Cloudzy
- Creatio
- Deskxpand
- Domain.com
- Dropbox
- Evernote
- Findstack
- Float
- Folderly
- Genesis Pro
- Gmail
- GoTo Connect
- GoToMeeting
- Google Workspace
- Goolara Symphonie
- HubSpot
- Hunter
- Incrowd Interview
- Insightly CRM
- Instapage
- Intercom
- Intuit Mailchimp
- Involve.Me
- JangoMail
- Jira Core
- JivoChat
- Jotform
- Jotform Tables
- Kissflow
- Landbot
- LeadIQ
- Litmus
- Lyne.ai
- MCA Suite
- Mailture
- Marketo
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- MyOwnConference
- Network Solutions
- Nextiva
- Ninja Outreach
- Overloop
- Parallels Desktop For Mac
- Personio
- Pinpointe On-Demand
- Podium
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop Pro
- QuickBooks Desktop for Mac
- Quo
- Rewind AI
- Ring Central
- RingCentral MVP
- Rocketlane
- Salesforce Content Management
- Shift4Shop
- Skuid
- Smith.ai Live Website Chat
- Stract
- SupportBee
- SurveyMonkey
- SurveySparrow
- Textdrip
- Tidio
- Toptal
- Twenty
- UENI
- Unbounce
- Userlike
- Xperify
- Zendesk Support Suite
- Zoho Assist
- Zoho Bookings
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho Marketing Automation
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoom
- ZoomInfo
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Wrike, Inc.
- Located in San Jose, California, United States
- Founded in 2006
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