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Start selling digital products with Crevio
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Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
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At a Glance
Overview
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer m... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$20.00
/ month
Professional
$35.00
/ month
Enterprise
$50.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
Pros and Cons
- There are plenty of reporting features that provide customer insights and agent performance data
- A range of templates are available to help you respond to customers quickly and effectively
- You get real-time insights into support operations
- There’s a good free plan for new users
- The wealth of features on offer can make it harder for beginners to pick up the software.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
71.7%
Mid Market
24.65%
Enterprise
3.65%
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
27
- Acquire.io
- Adobe Connect
- Airmeet
- AliveChat
- Alterdesk
- Amplitude Analytics
- AppMaster.io
- AppSumo
- Appy Pie
- Asana
- Attio
- Automate.io
- Automizy
- Avochato
- BRYTER
- Baremetrics
- Better Stack
- Bigin by Zoho CRM
- Bubble
- Cakemail
- Calendar
- Canny
- ChatArt
- ChatBot
- ChatGPT
- Chatfuel
- Clearbit
- Close
- CloudCannon
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Contento
- Creatio
- Deskxpand
- Dialpad Talk
- Discourse
- Domain.com
- Duda
- Elastic Email
- EngageBay
- Enonic
- Fibery
- Flowrite
- Flywheel
- Framer
- Freedcamp
- Genesis Pro
- Ghost
- Gist
- GitHub
- GoTo Connect
- GoToWebinar
- Google Forms
- Google Workspace
- Grammarly
- Help.com
- Helpdesk
- Helpshift
- Hopin
- HostWP.io
- Hostinger Website Builder
- HubSpot Marketing Hub
- Impact
- Inbenta Chatbots
- Insightly CRM
- Intuit Mailchimp
- Involve.Me
- Jira
- Jira Core
- Kinsta
- Kissflow
- Kissmetrics
- Kommo
- Landbot
- Litmus
- Livestorm
- Loom
- Mailercloud
- Mailmodo
- Mailture
- Makeswift
- Managed Server Hosting
- Microsoft Teams
- Namecheap Website Builder
- Neuroflash
- Nutshell
- Outgrow
- Overloop
- Pagecloud
- PartnerStack
- Pinecone
- Populr
- Pory.io
- PostHog
- Postmark
- Quo
- Respond.io
- Retool
- Rewind AI
- Ring Central
- RingCentral MVP
- Salesflare
- Segment
- Shuffle
- Site.es
- Site123
- Sitecore Experience Manager
- Skuid
- SmartSuite
- Smith.ai Live Website Chat
- Softr
- Stract
- Streak
- Stripe
- Supermetrics
- SupportBee
- Supportbench
- SurveyMonkey
- SurveySparrow
- Survicate
- TeamViewer
- Texta.ai
- Thinkific Plus
- Time Doctor
- Trainual
- Ucraft
- Userlike
- Vero Workflows
- Viewabo
- WP Engine
- Wappalyzer
- Warmy
- WebinarGeek
- Wistia
- Wrike
- Xperify
- Zendesk Chat
- Zendesk Support Suite
- Zoho Assist
- Zoho Bookings
- Zoho Cliq
- Zoho Creator
- Zoho Flow
- Zoho Forms
- Zoho Marketing Automation
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoho Subscriptions
- Zoho Vault
- ZoomInfo Chat
- Zowie
- folk
- tawk.to
Total integrations:
134
- Acquire.io
- Adobe Connect
- Airmeet
- AliveChat
- Alterdesk
- Amplitude Analytics
- AppMaster.io
- AppSumo
- Appy Pie
- Asana
- Attio
- Automate.io
- Automizy
- Avochato
- BRYTER
- Baremetrics
- Better Stack
- Bigin by Zoho CRM
- Bubble
- Cakemail
- Calendar
- Canny
- ChatArt
- ChatBot
- ChatGPT
- Chatfuel
- Clearbit
- Close
- CloudCannon
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Contento
- Creatio
- Deskxpand
- Dialpad Talk
- Discourse
- Domain.com
- Duda
- Elastic Email
- EngageBay
- Enonic
- Fibery
- Flowrite
- Flywheel
- Framer
- Freedcamp
- Genesis Pro
- Ghost
- Gist
- GitHub
- GoTo Connect
- GoToWebinar
- Google Forms
- Google Workspace
- Grammarly
- Help.com
- Helpdesk
- Helpshift
- Hopin
- HostWP.io
- Hostinger Website Builder
- HubSpot Marketing Hub
- Impact
- Inbenta Chatbots
- Insightly CRM
- Intuit Mailchimp
- Involve.Me
- Jira
- Jira Core
- Kinsta
- Kissflow
- Kissmetrics
- Kommo
- Landbot
- Litmus
- Livestorm
- Loom
- Mailercloud
- Mailmodo
- Mailture
- Makeswift
- Managed Server Hosting
- Microsoft Teams
- Namecheap Website Builder
- Neuroflash
- Nutshell
- Outgrow
- Overloop
- Pagecloud
- PartnerStack
- Pinecone
- Populr
- Pory.io
- PostHog
- Postmark
- Quo
- Respond.io
- Retool
- Rewind AI
- Ring Central
- RingCentral MVP
- Salesflare
- Segment
- Shuffle
- Site.es
- Site123
- Sitecore Experience Manager
- Skuid
- SmartSuite
- Smith.ai Live Website Chat
- Softr
- Stract
- Streak
- Stripe
- Supermetrics
- SupportBee
- Supportbench
- SurveyMonkey
- SurveySparrow
- Survicate
- TeamViewer
- Texta.ai
- Thinkific Plus
- Time Doctor
- Trainual
- Ucraft
- Userlike
- Vero Workflows
- Viewabo
- WP Engine
- Wappalyzer
- Warmy
- WebinarGeek
- Wistia
- Wrike
- Xperify
- Zendesk Chat
- Zendesk Support Suite
- Zoho Assist
- Zoho Bookings
- Zoho Cliq
- Zoho Creator
- Zoho Flow
- Zoho Forms
- Zoho Marketing Automation
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoho Subscriptions
- Zoho Vault
- ZoomInfo Chat
- Zowie
- folk
- tawk.to
Top Alternatives
Categories
Common categories include: Help Desk Software, Live Chat Software, Digital Customer Service Platforms, and Customer Self-Service Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Intercom, Inc.
- Located in San Francisco, California, United States
- Founded in 2011
