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Bullhorn ATS & CRM
Streamlined Recruitment and Sales
4.0
(542)
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Bullhorn ATS & CRM Reviews & Product Details

Bullhorn ATS & CRM Overview
What is Bullhorn ATS & CRM?

Bullhorn is a well-known CRM and operations software for the staffing industry. The cloud-based platform helps drive sales, build relationships, and power their recruitment processes from end to end. Bullhorn employs close to a thousand employees around the world and continues to be founder-led and backed by Vista Equity Partners.

Company Bullhorn, Inc.
Year founded 1999
Company size 501-1000 employees
Headquarters Boston, MA, USA
Social Media
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Bullhorn ATS & CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bullhorn ATS & CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Bullhorn ATS & CRM Media
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Bullhorn ATS & CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 25, 2025
Bullhorn ATS & CRM Logo
542 Bullhorn ATS & CRM Reviews
4.0 out of 5
Enterprise (> 1000 emp.)
Apr 14, 2020
 Source
Overall Rating:
5.0
Donna A. avatar
Donna A.
Senior Software Engineer
Share
"An excellent tool for end to end recruitment process."
What do you like best about Bullhorn ATS & CRM?

Bullhorn is a user-friendly platform for end to end recruiting. It is very it delivers updates of software regularly and provides an efficient customer care service. It can be easily executed and function many properties at once. It is all in one tool that is used for many purposes such as listing candidates, tracking the files and record or everyone, and establishing important information. It is associated with other platforms i.e. Outlook and Gmail.

What do you dislike about Bullhorn ATS & CRM?

It has no integration with iOS or Android mobile apps and The interface becomes very complicated and fussy due to numerous features. the task of creating multiple notes and shortlisting status using Bullhorn is very monotonous. Reporting issues make it difficult for you to do reporting using Bullhorn. It does not offer access to generate an excel sheet mainly from the tear sheet and you are unable to print list directly from it.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn is the easiest tool to use for the recruitment process and it is user-friendly, quick, and reliable. Different teams can communicate and cooperate in a well-organized manner through Bullhorn. The interface is very supportive while tracing the candidate’s record within a few seconds. It is a very time-saving tool and offers rapid searches, contact details, submission of a resume, etc. It permits you to direct notes to email accounts to ensure that they are seen.

Mid Market (51-1000 emp.)
Nov 16, 2019
 Source
Overall Rating:
5.0
Kelly g. avatar
Kelly G.
Senior Software Engineering
Share
"Customer relationship management (CRM) software"
What do you like best about Bullhorn ATS & CRM?

Bullhorn is a cloud-based system for the management of customer relationships. This tool is easily reachable at anytime, anywhere, through any device. The user interface is up-to-date and spontaneous and it is intended to function the way humans do. It captures and documents every collaboration to make you know what is happening at your accounts. It mechanically evaluates captured information and assists in providing intuitions in real-time.

What do you dislike about Bullhorn ATS & CRM?

Though the tool is web-based, it often fails to operate efficiently over a mobile device, and many times, the loading time is a little slower. Shortlist status is not useful in the recruiting process because it is very boring to make several notes and shortlist statuses. This software is a little bit old fashioned. A lot of connects and buttons make the TextKernel hard to use in Bullhorn. Occasionally, the applicant’s data takes a little more time to load properly.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It delivers the users with the information captured and client intuition skills that permit them to obtain the most advanced and powerful data at the user’s fingertips. This empowers them to the whole thing they require to gratify the customers and make them joyful. Bullhorn facilitates more than 10K customers and almost 350,000 users and the software solutions are employed by many of the world’s major services initiatives to support drive sales progress, increase service distribution, and boosts up actions.

Small Business (50 or fewer emp.)
Nov 13, 2019
 Source
Overall Rating:
5.0
Gina Marie K. avatar
Gina Marie K.
Freelance Resume Writer
Share
"Four Years at a Small Company"
What do you like best about Bullhorn ATS & CRM?

Bullhorn was an integral aspect of work for a recruitment firm where I worked until 2018. Our small team of recruiters utilized the software every single day, and it worked incredibly well for the purpose of what it was designed for. Not only did it aid in the full-cycle hiring process... Critically - the system differentiated the candidate from the client. The updates that occurred to the technology over the 4 years I used it actually made the software even better.

What do you dislike about Bullhorn ATS & CRM?

On occasion, and this was rare - the servers would go down, so the team was unable to utilize the platform. This would never last more than a few hours, at most. I'm sure the developers at Bullhorn work hard. There are also filters and features that are a little excessive- however since the database is so modifiable - you can either exchange the fields or disregard features completely. For me, largely an administrator as well as a user - found the arrangement of data useful and the analytics incredible. Lacking in the ability to parse a resume with graphics - since the plugin would pull text without formatting; any Word document or other CV or resume file that was built with comprehensive graphics or tables would fail or appear jumbled. There was the ability to program in a company letterhead and footer, pull identifiable information from the candidate's document... but it never worked to the point of being client-ready. I lacked the coding chops to program it - would have involved to get it right (pull text, page breaks, general HRXML etc.) For what it's worth, the system is accessible and with enough customization available that one day I could have fixed this process. (I'm not sure if this is contract specific - but hosting graphics online publicly, even for a simple logo - wasn't really an option either). Finally, it was also difficult to search the database in BOOLEAN - which is worth learning as a practice but not necessarily easy to master. I know a few team members had voiced complaints about this. It is probably the most specific approach to data search, though.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn ATS became the home base of work. It served as an order management system - though industry would coin it as an ATS because of its resume capabilities. It's remarkably well-written software. ATS have a bad rap for taking the human out of the recruiting process. This is so one-sided. When someone posts a job, it's remarkable what is received in return. One thousand employees, I recall one executive job advertisement pulling in over a weekend... an ATS takes qualifications and makes them searchable to a database. The better ones, like Bullhorn; will attempt to match them to the job itself, creating a short list of qualified candidates. Of course it isn't perfect, it even requires two separate groups for a recruiter to vet through all applicants; but overall it is a time saver and a very useful product.

Mid Market (51-1000 emp.)
Nov 11, 2019
 Source
Overall Rating:
5.0
NP
Navneeta P.
Sr. Business Development Executive
Share
"Very nice tool to maintain internal team activity"
What do you like best about Bullhorn ATS & CRM?

This is the best tool to track a record of our activities. Internally it helps more to work professionally. It is one of the best Data management tool. Through Bullhorn, we can create leads, we can set a reminder for any meeting, we can schedule calls and meetings for inside sales prospective.

What do you dislike about Bullhorn ATS & CRM?

Nothing i disliked so far. Everything I liked about Bullhorn.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Through Bullhorn, we can create leads, we can set a reminder for any meeting, we can schedule calls and meetings for inside sales prospective.

Enterprise (> 1000 emp.)
Nov 01, 2019
 Source
Overall Rating:
5.0
JR
Jessica R.
Resource Development Manager
Share
"Use every day to track activity"
What do you like best about Bullhorn ATS & CRM?

I like that bullhorn shows us company wide information on jobs and candidates.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn can be hard to figure out at first.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It’s been nice to see the job opportunity we have open throughout the US and the candidates. Plus it’s nice to track individual activities

Enterprise (> 1000 emp.)
Sep 27, 2019
 Source
Overall Rating:
5.0
MC
Maria C.
Hr Operations Specialist
Share
"Effective!"
What do you like best about Bullhorn ATS & CRM?

Bullhorn is very user friendly. It is a good tracking system and it is very helpful for candidate data management.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn ATS - it doesn't track who makes changes to the placement before approving it.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn ATS makes easier to manager candidates for multiple clients.

Small Business (50 or fewer emp.)
Sep 24, 2019
 Source
Overall Rating:
5.0
AC
Alexis C.
Executive Recruiter
Share
"My thoughts on Bullhorn"
What do you like best about Bullhorn ATS & CRM?

I like how easy and user friendly bullhorn is. It is simple to navigate and the tabs come in handy when you need to look at multiple accounts.

What do you dislike about Bullhorn ATS & CRM?

I dislike that when you refresh it closes out of everything.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I am able to keep excellent notes and track of candidates. I can reference clients current and previous place of employment also.

Mid Market (51-1000 emp.)
Aug 17, 2019
 Source
Overall Rating:
5.0
OZ
Oksana Z.
Sourcing Specialist
Share
"Easy to use and good interface"
What do you like best about Bullhorn ATS & CRM?

When you open different categories, it opens in separate tabs, and each category has it's own colour, so when you open something within the same category it will have the same color as well which really helps when you work with different categories at the same time

What do you dislike about Bullhorn ATS & CRM?

when you click X to close the tab, it takes couple of seconds; and if you clicked to X and went to another tab right away, both tabs will be closed

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

it's very easy to use, and if you made some changes that influences your colleague, you can let them know by letting the system send them an email.In general - great ATS

Mid Market (51-1000 emp.)
Aug 03, 2019
 Source
Overall Rating:
5.0
Krista F. avatar
Krista F.
Human Resources Manager
Share
"Bullhorn is very customizable software."
What do you like best about Bullhorn ATS & CRM?

Bullhorn is very customizable software. Bullhorn is the best CRM software. The one of the best benefit that this software provide us is that we can easily upload all the data with the help of the Bullhorn. The great advantage of this software is that it is always allow to the organizable to track the opportunity and accounts in a more efficient way. Bullhorn is provide the great costumer services and it provide the regular updates to the software. Bullhorn software help to increase the sales and delivery services operation. Hence, bullhorn is one of the best application tracking software in the market.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn is very expensive software and small business companies cannot this efficient software. The data transmission could be much faster. The main disadvantage of this software is that some difficulties and problems regarding, tracking multiple branches and reporting and soon. We are also able to schedule our post but this software failed to post many days. But still Bullhorn is one of the best CRM software.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn is also very easy to use and the best CRM software. The great advantage of this software is that it is always allow to the organizable to track the opportunity and accounts in a more efficient way. I can easily upload all the data with the help of the Bullhorn. It is very customizable software and the best tracking software in the market.

Enterprise (> 1000 emp.)
Jul 30, 2019
 Source
Overall Rating:
5.0
Tayler S. avatar
Tayler S.
Digital Media Consultant
Share
"Bullhorn is best software for tracking our emails conversations. "
What do you like best about Bullhorn ATS & CRM?

Bullhorn is one of the best CRM software. This software has the good integration features which have a lot of intuitive functions. It always provides the extremely useful service for integrated databases such as the clients and sales, recruiting data and much more. Bullhorn is fully customizable software and that’s why we can easily edit field names and easily edit the candidate workflow. Hence, due to its best customer support you obtained anything from the Bullhorn software that you need. Bullhorn is so intuitive software so that’s why, we can easily track our emails conversations in a more efficient way.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn software is so expensive, and every person cannot afford this efficient software. So, it should must reduce its price and then everyone can benefit from all its superb features. In the Bullhorn software, there are some tracking issues. Hence it faces some difficulties for tracking the multiple emails conversations. But otherwise It always provide the extremely useful service for integrated databases such as the clients and sales, recruiting data and much more.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn is fully customizable software and that’s why I can easily edit field names and easily edit the candidate workflow. It always provides the extremely useful service for integrated databases such as the clients and sales, recruiting data and much more. Bullhorn is so intuitive software so that’s why, I can easily track our emails conversations in a more efficient way. I would recommend this software because Bullhorn is one of the best CRM software.

Mid Market (51-1000 emp.)
Jul 27, 2019
 Source
Overall Rating:
5.0
John A. avatar
John A.
Senior Ux Analyst
Share
"Bullhorn CRM is an amazing software for sales and marketing purpose. "
What do you like best about Bullhorn ATS & CRM?

Bullhorn CRM is an amazing software for the sales and marketing purpose. This software has the superb features such as dashboard and the reporting features. There features are very accurate and so easy to understand. The great advantage that this software provides us is that Bullhorn makes marketing so much easier for us and we don’t need a huge marketing team because we have the best software as Bullhorn CRM. We used this software for the emails tracking and it really help us in business management. Hence for me Bullhorn CRM software is the great business development software.

What do you dislike about Bullhorn ATS & CRM?

The Bullhorn CRM is very expensive software and the users should pay annually. We are also able to schedule our post, but sometimes it failed to post many days. But still the Bullhorn CRM software is the great business development software. Moreover, Bullhorn CRM has the superb features such as the dashboard and the reporting features.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The great advantage of this software is that we don’t need a huge marketing team because we have the best software as Bullhorn makes marketing so much easier for us. Bullhorn CRM is an amazing software for the sales and the marketing purpose. I would recommend this software because this Bullhorn CRM is the great business development software.

Enterprise (> 1000 emp.)
Jul 20, 2019
 Source
Overall Rating:
5.0
Alexandra R. avatar
Alexandra R.
Senior Market Research Manager
Share
"Bullhorn is technically the best supporter for customer management. "
What do you like best about Bullhorn ATS & CRM?

Bullhorn is one of the best CRM software. This software provides customer relationship management, applicant tracking system and it is the best operations software. Bullhorn staffing and recruiting’s comprehensive feature set and intuitive controls make it one of the best applicant tracking systems on the market. Without any issues, bullhorn technically support for sending emails. Its all features are outstanding. The great advantage of this software is that we can easily tracked the past event and it can also provide the great opportunity that we can tracking everything in the world. In this software contact is easily searchable and easy to navigate.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn software also keep all the old data which have to delete. Bullhorn can be a little and expensive software. Bullhorn software has lots of great tool because it is the best to explore the feature, such as the customization and automations. Its new feature are rarely communicated, and its very difficult. Different problems with that you face is that users interface like, data transmission could be much faster. There is a little bit difficulty of a learning curve. In this software the biggest con is the small problem in this system. For some reasons, most candidates do not like much its feature, such as the front screen fields could be better such as a place to put information, so all securities should benefit from this feature.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn is very effective to allow and easily access the information. Bullhorn software is the best for managing customer relationship. It has a well designed interface feature. Bullhorn is one of the best software and easily available in the market. They are really helpful in recruiting. Bullhorn provide a complete servicing for all stages. This software is easy to use, easy to update and make it easy to provide information.

Mid Market (51-1000 emp.)
Jul 18, 2019
 Source
Overall Rating:
5.0
Silvia F. avatar
Silvia F.
Design Specialist
Share
"Bullhorn is an integrated software for the share details and scheduling appointments. "
What do you like best about Bullhorn ATS & CRM?

Bullhorn software is a cloud-based applicant tracking and customer relationships management software. Bullhorn is one of the best applicants tracking software on the market. Bullhorn is an integrated software because through this software we can easily share details, create new tasks and schedules appointments. Bullhorn has the reporting and the analytics capabilities to help the users track interactions with the candidates. This software really helps us to track business, workflow management, social recruiting and the data storage in an efficient manner. Hence Bullhorn technical support is simply very amazing.

What do you dislike about Bullhorn ATS & CRM?

This software needs some improvements in the features such as the reporting feature. It also has some difficulties and issues regarding tracking multiple branches, reporting due to the tracking issues and the many more. But otherwise the one thing that I most liked about this software is that its features are outstanding such as Bullhorn technical support is simply very amazing feature.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I most like about this software is that its features are outstanding such as Bullhorn technical support is simply very amazing feature. It is a cloud-based applicant tracking and the customer relationships management software. It is an integrated software because we can easily share details, create new tasks and the schedule appointments. Bullhorn has the reporting and the analytics capabilities to help the user track interactions with the candidates in a more efficient way.

Enterprise (> 1000 emp.)
Jul 17, 2019
 Source
Overall Rating:
5.0
Michael J. avatar
Michael J.
Support Renewals Executive
Share
"Bullhorn is the best marketing software."
What do you like best about Bullhorn ATS & CRM?

This is the best software for the sales. It provides the best sales price of our customers in the market rater. The most important thing is that software, we use this software for sending our date and important documents to the one software to another software. Bull horn is the best software for delivery and a great tasking software. It provides the best sales price of our customers and according to the market. It also provides the best details for our accounts. Bull horn also use for sending our emails to one system to another system software. It's all features are very useful for us and most of the people use this software because it is very easy to use and a friendly user.

What do you dislike about Bullhorn ATS & CRM?

This software is best for software as compared to the other software, but its consumerization price is very low at the market rate. The one biggest problem is that software, it is very expensive so most of the people use another software. It gives the very bad internet connection provider so we can't deal with the costumer with the better way and create the error of our system software. Bull horn software is mostly use for business because it is very friendly users and it's all functions are outstanding so we can’t understand these features.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

This is the best marketing software for business and I also use this software for sending our emails and our data or documents. This software is very helpful for my all work and very useful for us. My personal experience to use this software is almost good and it take very low time for everything. I like this software because it is very friendly and easy to use.

Mid Market (51-1000 emp.)
May 20, 2019
 Source
Overall Rating:
5.0
Dan T. avatar
Dan T.
Co Founder, Co Host, Chief
Share
"Great ATS - Best in business"
What do you like best about Bullhorn ATS & CRM?

Bullhorn is the best ATS in the business. Having used three others, I can say Bullhorn does the best for ATS and tying into back office.

What do you dislike about Bullhorn ATS & CRM?

It can be a bit clunky in the "candidate may be in your system already". Often pulls up names that are very different with email being very different, too.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Much faster candidate tracking.

Small Business (50 or fewer emp.)
Apr 04, 2019
 Source
Overall Rating:
5.0
CB
Colt B.
Corporate Recruiter
Share
"Excellent ATS for any type of recruiting!"
What do you like best about Bullhorn ATS & CRM?

I have used Bullhorn in the past with three different recruiting companies. I used it twice with Physician Recruiting companies and once with an insurance staffing firm. It has been by far my favorite ATS I have used. I love that it incorporates email into it as well. My favorite aspect of Bullhorn was the ability to create tearsheets. I created tearsheets to use as call lists, and since they were static, they wouldn't change unless I removed them from the list. This allowed me more time on the phones calling prospective candidates as opposed to running searches over and over. When used correctly by all recruiters, it was very easy to see where candidates were in the process with notes it allowed you to create. When I used it in Insurance staffing from 2010-2012, we even had Careerbuilder and Monster incorporated into bullhorn, which allowed us to search those career sites within bullhorn and easily add those candidates quickly into the ATS.

What do you dislike about Bullhorn ATS & CRM?

On occasion, Bullhorn would go down, but it would usually be back up pretty quickly. This is probably an issue anyone faces from time to time though as issues come up.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

When using Bullhorn, it had so many capabilities from having saved queries, which were dynamic, to tearsheets, which were static, it allowed us to have numerous types of call lists for whatever position we were trying to fill, and it helped to streamline our process where we were able to continuously be on the phone calling prospective candidates.

Small Business (50 or fewer emp.)
Feb 21, 2019
 Source
Overall Rating:
5.0
Veronica J. avatar
Veronica J.
Recruiter (In Partnership With Key Bank)
Share
"Awesome ATS for ANY size business"
What do you like best about Bullhorn ATS & CRM?

I love that Bullhorn integrates with our other systems that we use daily. I appreciate the fact that I can access it on the go as well.

What do you dislike about Bullhorn ATS & CRM?

I don't dislike anything. It helps us a great deal.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We solve our organizational and process headache with Bullhorn. We are all able to step in and help the other members of the team at any point during the process from candidate sourcing and outreach to client follow up and conversion without missing a beat. Bullhorn keeps us organized and our firm running at peak efficiency.

Mid Market (51-1000 emp.)
Oct 18, 2018
 Source
Overall Rating:
5.0
LP
Lacy P.
Technical Recruiter
Share
"Easy to Navigate"
What do you like best about Bullhorn ATS & CRM?

- Easy to navigate - Bullhorn Accelerator Add On - Tearsheets - Ability to send mass mail and add notes from tearsheets - Ability to search and load from other sites to bullhorn - Date of last contact column sorting

What do you dislike about Bullhorn ATS & CRM?

- When adding a candidate with a name similar to others it will bring up all similar candidates rather than only candidates with exact matching fields. - Wish DocuSign could be connected to BullHorn with a Right to Represent feature

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

- When used daily it really tracks progress and you easily see the benefits. - Sorting by date of last contact for candidates so that recruiters are not doubling up on contacting

Enterprise (> 1000 emp.)
Sep 18, 2018
 Source
Overall Rating:
5.0
MH
Marie H.
Founder
Share
"Senior Recruiter"
What do you like best about Bullhorn ATS & CRM?

That it is a very easy application to use

What do you dislike about Bullhorn ATS & CRM?

you cannot hit the interview button and add another interview for the same candidate. You have to go select an action, click on add an appointment, and that might not let you link it to the job req. Not to mention to many steps in my opinion

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Candidate tracking, posting a job, and able to source right out of it.

Small Business (50 or fewer emp.)
Jun 14, 2018
 Source
Overall Rating:
5.0
AS
Allison S.
Founder
Share
"Excellent ATS & CRM"
What do you like best about Bullhorn ATS & CRM?

Our company partnered with Bullhorn about 6 years ago. I like that Bullhorn is continuously improving the product with enhancements and with the help of their partners.

What do you dislike about Bullhorn ATS & CRM?

I wish there were more standard reports and that Canvas training was more extensive. I also wish that there was stronger support and development for Bullhorn Back Office that we cannot use.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Our workflow has been streamlined making it faster to get resumes to our Clients.